Senior Safety and Compliance Specialist

As a member of the ShipBob Team, you will...

Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.

Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.

Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Role Description: The Senior Safety and Compliance Specialist will play a critical role in ensuring ShipBob’s compliance with UK and EU product safety, Dangerous Goods (DG), and Fulfilment House Due Diligence Scheme (FHDDS) tax requirements. This position partners cross-functionally with internal teams and external regulators to ensure our products, distribution centers, and merchants meet applicable legal and regulatory standards. This role will serve as the main liaison to UK Trading Standards and HMRC for product safety and tax compliance matters. The specialist will also support DG program development and operational readiness for the UK network, including merchant vetting, SDS reviews, and ADR/IATA compliance. This role reports to International Compliance Manager.

What You’ll Do:

• Ensure compliance with UK and EU product safety requirements, including General Product Safety Regulation (GPSR), UKCA/CE marking, and labeling.
• Engage directly with Trading Standards and other authorities to resolve product safety inquiries, corrective actions, or compliance notifications.
• Maintain and monitor ShipBob’s registration and reporting obligations under the Fulfilment House Due Diligence Scheme (FHDDS), ensuring ongoing HMRC compliance.
• Serve as a regional Dangerous Goods (DG) subject matter expert, supporting safe handling, storage, and shipment of regulated items under ADR and IATA.
• Collaborate with Compliance, Operations, and Merchant Success teams to assess product risk, approve new merchants, and ensure compliant fulfillment processes.
• Support compliance training and awareness initiatives for UK staff and cross-functional teams.
• Assist in audit preparation and regulatory inspections by maintaining accurate documentation and evidence trails.
• Track regulatory changes in the UK and EU and communicate implications to stakeholders.

What You’ll Bring To The Table:

• Degree in Regulatory Affairs, Compliance, or related field.
• 2–4 years of experience in product safety, tax compliance, or Dangerous Goods management within the UK or EU market.
• Working knowledge of Trading Standards, FHDDS, and applicable DG transport regulations (ADR, IATA).
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Experience engaging with government agencies or regulators preferred.
• Excellent written and verbal communication skills.
• Ability to work autonomously across global teams and manage multiple priorities in a fast-paced environment.

Perks & Benefits:

• Medical and Wellness Benefits
• Life Assurance
• Income Protection
• Pension Scheme

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.

About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.