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- Tasks: Lead a team to monitor inventory and ensure smooth operations at partner sites.
- Company: Join ShipBob, a dynamic company focused on growth and collaboration.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact in a high-performance culture with clear goals and accountability.
- Qualifications: Leadership experience and strong problem-solving skills are essential.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 40000 - 50000 £ per year.
As a member of the ShipBob team, you will help grow the business with an ownership mindset, collaborate with peers and leaders at all levels, and experience a high‑performance culture that prioritises clear goals and accountability. Location Hybrid – United Kingdom with 40% travel.
This position plays a critical role in monitoring inventory activities at partner ShipBob Fulfillment Network (SFN) centers, leading the Operations Support Specialist team for a region. You will be within a short driving distance to local partner sites, reporting to the Senior Manager, SFN Quality.
Responsibilities- Perform training, mentoring, and monitoring of metrics for direct reports.
- Communicate updates and relay operational information to team members and partners in weekly Business Review meetings.
- Lead root‑cause analysis of inventory adjustments and support the region’s on‑site specialists.
- Identify and communicate inventory practice concerns, opportunities for improvement, and issues to the Senior Regional Manager.
- Provide support coverage and/or ICQA training at fulfillment centers as needed.
- Ensure timely resolution of inventory variances to enable outbound order fulfillment.
- Meet all SLA requirements for Jira tickets and other ICQA metric goals.
- Present ICQA data through weekly business reviews to partner sites.
- Travel to partner SFN sites within the region to support ICQA functions.
- Comply with all food safety and compliance policies and regulations.
- Perform additional duties and responsibilities as necessary.
- Demonstrated ability to adapt quickly to changing conditions and solve problems immediately.
- Leadership experience to help meet set goals.
- Ability to identify inventory discrepancies, conduct physical inventory cycle counts, and reconcile variances.
- Independent work capability with minimal supervision.
- Effective written and verbal communication skills and strong reading comprehension.
- Strong multitasking ability with the capacity to handle multiple issues simultaneously.
- Excellent attention to detail.
- Physical ability to lift 40 lbs without health limitations.
- Capacity to stand and walk continuously for 8–10 hour shifts.
- Ability to bend, stoop, reach, and frequently push or pull objects.
Diversity and Inclusion: We recognise that people bring diverse experience and talent beyond the technical requirements of a job. If your experience is close to what is listed, we encourage you to apply. We welcome people from all backgrounds, fostering innovation and excellence. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position; ShipBob accepts applications on an ongoing basis.
Manager, SFN Quality employer: ShipBob
Contact Detail:
ShipBob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, SFN Quality
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for managerial roles in quality assurance. Practice your answers, focusing on your leadership experience and problem-solving skills.
✨Tip Number 3
Show off your adaptability! Be ready to discuss how you've handled changes in past roles. Highlight specific examples where you quickly solved problems or improved processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the ShipBob team.
We think you need these skills to ace Manager, SFN Quality
Some tips for your application 🫡
Show Your Ownership Mindset: When writing your application, make sure to highlight instances where you've taken ownership of projects or tasks. We love seeing candidates who can demonstrate their proactive approach and how they’ve contributed to team success.
Communicate Clearly: Effective communication is key in our high-performance culture. Use clear and concise language in your application to convey your thoughts. Remember, we want to see how you can relay operational information just like you would in a Business Review meeting.
Highlight Your Leadership Experience: Since this role involves leading a team, be sure to showcase your leadership experience. Share specific examples of how you've trained or mentored others, and how you’ve helped meet set goals. We’re looking for those who can inspire and guide their peers.
Tailor Your Application: Take the time to tailor your application to the job description. Mention relevant skills and experiences that align with the responsibilities listed. We appreciate when candidates take the extra step to show us why they’re a great fit for the role.
How to prepare for a job interview at ShipBob
✨Know Your Metrics
Familiarise yourself with key performance indicators related to inventory management and quality assurance. Be ready to discuss how you've used metrics in past roles to drive improvements and meet goals.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in training and mentoring teams. Think about specific situations where you led a team to overcome challenges or achieve targets.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves regular communication with team members and partners, being able to convey operational updates effectively is crucial.
✨Demonstrate Problem-Solving Ability
Be ready to discuss instances where you've quickly adapted to changing conditions or solved problems on the spot. Use the STAR method (Situation, Task, Action, Result) to structure your responses.