Global Director, Merchant Success

A global supply chain and fulfillment technology platform is seeking a Director of Merchant Success for the EMEA and Australia markets. This role involves leading a team dedicated to driving success for customer accounts and creating strategic programs around retention and engagement. The ideal candidate will have a proven track record in success management, be adept at handling escalations, and possess strong relationship management skills. Cultural fit is crucial, as the company values energy, high performance, and collaboration. #J-18808-Ljbffr