ShipBob, Inc. is seeking an Onsite Merchant Support Specialist to oversee inventory control at partner fulfillment centers. You will act as the onsite ShipBob representative, resolving merchant concerns and enabling scalable operations.
Reporting to the Manager, SFN Quality, you’ll ensure accuracy and service quality across the site. The role emphasizes cycle counting, discrepancy investigations, root-cause analysis, and proactive communication with leadership to drive improvements.
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