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- Tasks: Assist in hiring operations for vehicles and equipment, ensuring smooth coordination.
- Company: Join a dynamic team focused on fleet management and customer satisfaction.
- Benefits: Enjoy flexible working hours and a competitive salary based on experience.
- Why this job: Perfect for detail-oriented individuals who thrive in fast-paced, customer-focused environments.
- Qualifications: Experience in fleet hire or logistics, strong IT skills, and excellent communication required.
- Other info: A valid driving licence is beneficial; knowledge of fleet systems is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Location: County Durham
Salary: Competitive, based on experience
Hours: Full-time, flexible working options available
Are you an organised and customer-focused professional with experience in fleet management or hire operations? We are seeking a Fleet Hire Desk Assistant to support the day-to-day hiring operations of vehicles, plant, and equipment, ensuring smooth coordination between customers and suppliers.
Key Responsibilities:
- Process and coordinate on/off hire requests, ensuring compliance with policies and procedures
- Maintain accurate hire records in the Fleet Management System
- Ensure vehicles are registered on and off the Motor Insurance Database
- Liaise with suppliers and customers to meet operational requirements
- Monitor contract compliance and report any non-compliance issues
- Assist with damage investigations, accidents, and supplier claims
- Provide administrative support, including raising purchase orders and preparing reports
- Support contract preparation and evaluation when required
What We're Looking For:
- Experience in fleet hire, logistics, or a customer-facing office environment
- Strong IT skills, including experience with Word, Excel, and databases
- Excellent communication and organisational skills
- Good numeracy and accuracy with financial awareness
- Ability to work independently and prioritise tasks effectively
Desirable:
- Knowledge of fleet management systems, vehicle hire, or contract compliance
- Understanding of quality systems and tender processes
- Experience in a motor vehicle workshop or plant hire environment
- A valid driving licence (Category B & C1+E) is beneficial
This is a great opportunity to join a dynamic team and contribute to the smooth running of fleet operations. If you are detail-oriented and enjoy a fast-paced, customer-focused role, we'd love to hear from you!
Fleet Assistant in Durham employer: Ship2Shore
Contact Detail:
Ship2Shore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Assistant in Durham
✨Tip Number 1
Familiarise yourself with fleet management systems and software. Understanding how these systems work will not only help you in the role but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially in a customer-facing context. Being able to effectively liaise with both customers and suppliers is crucial for this position, so practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Gain a solid understanding of compliance and contract management. Knowing the ins and outs of these areas will help you stand out, as you'll be able to demonstrate your ability to monitor and report on compliance issues effectively.
✨Tip Number 4
If you have experience in logistics or fleet hire, be prepared to discuss specific examples during the interview. Highlighting your past experiences will give us insight into how you can contribute to our team and handle the responsibilities of the role.
We think you need these skills to ace Fleet Assistant in Durham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fleet management or hire operations. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and customer focus. Mention specific examples of how you've successfully managed fleet operations or similar tasks in previous roles.
Highlight IT Skills: Since strong IT skills are essential for this role, ensure you detail your proficiency with Word, Excel, and any fleet management systems you have used. Provide examples of how these skills have helped you in past positions.
Showcase Communication Abilities: In your application, emphasise your excellent communication skills. Provide examples of how you've effectively liaised with customers and suppliers to meet operational needs.
How to prepare for a job interview at Ship2Shore
✨Showcase Your Organisational Skills
As a Fleet Hire Desk Assistant, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised and prioritised tasks, especially in a customer-facing environment.
✨Familiarise Yourself with Fleet Management Systems
Knowledge of fleet management systems is a plus for this role. Before the interview, take some time to research common systems used in the industry and be ready to discuss any relevant experience you have with them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, particularly around compliance and damage investigations. Think of scenarios where you had to handle similar situations and how you resolved them effectively.
✨Demonstrate Strong IT Proficiency
Since strong IT skills are essential, be prepared to discuss your experience with Word, Excel, and databases. You might even want to bring examples of reports or documents you've created to showcase your capabilities.
