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- Tasks: Lead a vibrant team in delivering exceptional customer service and managing daily operations.
- Company: A stylish, newly refurbished pub in the heart of East Grinstead.
- Benefits: Career development, discounts, free meals, and 28 days holiday.
- Other info: Dynamic environment with opportunities for internal promotions.
- Why this job: Join a passionate team and grow your career in hospitality with ongoing support.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
We are a brand new freshly refurbished town centre pub in the heart of East Grinstead. We offer premium drinks and fresh British food in a warm and welcoming setting at the top of the High Street. We have a large private outside space with a burger shack and a full draught outside bar, a warm modern style interior with plenty of cosy nooks with log burners for the winter.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in East Grinstead employer: Ship Inn
Contact Detail:
Ship Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in East Grinstead
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. This way, you can chat with the staff and get a feel for the vibe. Plus, it shows you're genuinely interested in the place!
✨Tip Number 2
Show off your passion for customer service! During your interview, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about those moments that made a difference!
✨Tip Number 3
Be ready to talk about team management! Think of times when you've successfully led a team or trained someone. We want to see that you can inspire and motivate others to deliver exceptional service.
✨Tip Number 4
Don’t forget to ask questions! Show us that you’re keen to learn and grow. Ask about our training programmes or career pathways. It’ll demonstrate your commitment to a long-term career with us!
We think you need these skills to ace Assistant Manager in East Grinstead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV: Make sure your CV highlights relevant experience in the pub or restaurant industry. We love seeing how your past roles have prepared you for this Assistant Manager position, so don’t hold back!
Be Yourself: We’re looking for someone who fits our warm and welcoming vibe. Don’t be afraid to let your personality come through in your application – we want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Ship Inn
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with the pub's offerings and atmosphere. Visit the venue if you can, or check out their website and social media. Being able to discuss the menu, the vibe, and what makes this pub special will show your genuine interest and enthusiasm.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you handled difficult situations or turned a negative experience into a positive one. This will demonstrate your proactive approach to customer satisfaction.
✨Highlight Team Management Experience
The role requires strong team management skills, so be ready to discuss your leadership style. Share specific instances where you successfully trained or motivated a team. Talk about how you foster a positive work environment and encourage collaboration among staff.
✨Express Your Passion for Hospitality
Make sure to convey your commitment to a career in hospitality. Discuss why you love working in this industry and what drives you to succeed. Mention any relevant training or development courses you've taken, as well as your eagerness to continue learning and growing within the company.