At a Glance
- Tasks: Take orders, serve food and drinks, and create memorable experiences for guests.
- Company: Join an award-winning local pub company that values its people.
- Benefits: 30% off at all venues, reliable hours, and a £4.50 meal deal.
- Other info: Flexible hours to fit around your studies and opportunities for career progression.
- Why this job: Kickstart your hospitality career and make lasting memories for guests.
- Qualifications: Passion for customer service and teamwork; no experience needed!
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for new Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward
Waiting Staff employer: Ship Inn (93161)
Join our award-winning local pub company where you’ll be at the heart of creating memorable experiences for our guests. We prioritise our people, offering a supportive work culture with flexible hours, career progression opportunities, and fantastic benefits like discounts across our venues and a reliable contract. Whether you're new to hospitality or looking to advance your skills, we’re committed to helping you thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you a feel for the environment but also help you understand what makes a great waiting experience.
✨Tip Number 2
Practice your people skills! Whether it’s striking up a conversation with friends or volunteering at events, the more you engage with others, the more confident you'll be when serving customers. Remember, it’s all about creating those memorable moments!
✨Tip Number 3
Don’t hesitate to apply through our website! It’s super easy and shows you’re keen on joining our team. Plus, we love seeing applicants who take the initiative to reach out directly.
✨Tip Number 4
Be ready to showcase your passion for customer service during interviews! Share any experiences where you’ve gone above and beyond for someone, even if it’s just helping a friend. We want to see that spark in you!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you care about providing brilliant customer service and creating memorable moments for our guests.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether you're new to the industry or have some experience, we want to know how you can contribute to our team!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for team players who are passionate about what they do, so show us who you are and why you’d be a great fit!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with us!
How to prepare for a job interview at Ship Inn (93161)
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered. Being able to discuss specific dishes and drinks shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing great service.
✨Showcase Your People Skills
As a Waiting Staff member, customer interaction is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from a different job or experience. This will demonstrate your ability to create those memorable moments for guests.
✨Be Ready to Upsell
Upselling is an important part of the role, so think about how you can suggest additional items to customers. During the interview, be prepared to discuss strategies for upselling and how you would approach it in a friendly and engaging manner.
✨Express Your Career Aspirations
Let them know that you're keen on developing your skills and progressing within the company. Discuss any long-term goals you have and how you see this role fitting into your career path. This shows that you're not just looking for a job, but a place to grow.
