At a Glance
- Tasks: Welcome guests, ensure safety, and maintain hotel presentation overnight.
- Company: Join Elysium, a brand-new boutique hotel in stunning St Mawes.
- Benefits: Supportive environment, training, career progression, and a beautiful coastal location.
- Other info: No prior experience needed; just bring your enthusiasm!
- Why this job: Be part of a founding team and shape an exceptional guest experience.
- Qualifications: Friendly personality, reliability, and a passion for hospitality.
The predicted salary is between 24300 - 29700 £ per year.
We're getting ready to open the doors to
Elysium St Mawes , our beautiful new boutique hotel in one of Cornwall's most stunning coastal locations, and we're looking for a friendly, reliable and enthusiastic
Night Porter to join our founding team!
At Elysium, we believe great hospitality never sleeps.
It's about creating genuine connections, anticipating the little things and making every guest feel truly special, whatever the hour.
The Role
As our Night Porter, you'll be the welcoming face of Elysium St Mawes overnight, ensuring our guests feel safe, comfortable and exceptionally well looked after.
This is a varied, hands-on role where you'll look after our guests, help keep the hotel secure and ensure everything is beautifully presented and ready for the following day.
Whether you're welcoming a late arrival, responding to a guest request or preparing the hotel for the morning, you'll take pride in making sure every detail is taken care of.
You'll be someone who enjoys taking responsibility, works confidently on their own and genuinely loves looking after people.
- What You'll Be Doing
- Welcoming late arrivals and assisting guests with early departures.
- Providing warm, attentive and personalised guest service throughout the night.
- Handling guest enquiries, requests and any concerns with confidence and care.
- Carrying out regular security and safety checks around the hotel.
- Supporting Reception duties, including check-ins, check-outs and night audit procedures.
- Assisting with overnight room service and refreshments when required.
- Helping prepare breakfast areas and public spaces for the following day.
- Maintaining excellent standards of cleanliness and presentation throughout the hotel.
- Responding calmly and professionally to any unexpected situations.
- Ensuring effective handovers to the morning team.
What We're Looking For
We're looking for someone who is reliable, responsible and genuinely passionate about making guests feel welcome and cared for.
You'll be someone who
- Has a warm, friendly and approachable personality.
- Enjoys working independently and taking ownership of their responsibilities.
- Is calm, confident and able to use their initiative.
- Takes pride in high standards and attention to detail.
- Is practical, proactive and happy to get stuck in.
- Can manage different tasks and priorities throughout the night.
- Understands the importance of guest safety, security and comfort.
- Has a positive attitude and enjoys being part of a supportive team.
Previous experience as a Night Porter or in a hotel environment would be fantastic, but it's not essential.
Why Join Elysium?
This is a wonderful opportunity to join a brand-new hotel team from the very beginning and help shape something truly special.
We offer
- The excitement of joining a brand-new hotel opening.
- A warm, friendly and supportive working environment.
- Training and development to help you succeed.
- Opportunities for career progression as Elysium grows.
- The chance to be part of a fantastic founding team.
- A beautiful coastal working environment in St Mawes.
Sound Like You?
If you're a natural people person, enjoy taking responsibility and take real pride in making sure everything runs smoothly, we'd love to meet you.
Night Porter - Elysium in Truro employer: Ship and Castle Hotel Elysium St Mawes
At Elysium St Mawes, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. As a Room Attendant, you'll not only contribute to creating unforgettable guest experiences but also benefit from ample opportunities for personal and professional growth within our expanding hotel collection. Join us in a beautiful location where your dedication and attention to detail will be recognised and rewarded.
Contact Details:
Ship and Castle Hotel Elysium St Mawes Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Elysium in Truro
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ship and Castle Hotel Elysium St Mawes. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ship and Castle Hotel Elysium St Mawes
Don't be shy about reaching out to Ship and Castle Hotel Elysium St Mawes directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter - Elysium in Truro
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ship and Castle Hotel Elysium St Mawes and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ship and Castle Hotel Elysium St Mawes
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
