We're getting ready to open the doors to Elysium St Mawes, our beautiful new boutique hotel in one of Cornwall's most stunning coastal locations, and we're looking for a friendly, reliable and enthusiastic Night Porter to join our founding team!
At Elysium, we believe great hospitality never sleeps. It's about creating genuine connections, anticipating the little things and making every guest feel truly special, whatever the hour.
The Role
As our Night Porter, you'll be the welcoming face of Elysium St Mawes overnight, ensuring our guests feel safe, comfortable and exceptionally well looked after.
This is a varied, hands-on role where you'll look after our guests, help keep the hotel secure and ensure everything is beautifully presented and ready for the following day.
Whether you're welcoming a late arrival, responding to a guest request or preparing the hotel for the morning, you'll take pride in making sure every detail is taken care of.
You'll be someone who enjoys taking responsibility, works confidently on their own and genuinely loves looking after people.
What You'll Be Doing
- Welcoming late arrivals and assisting guests with early departures.
- Providing warm, attentive and personalised guest service throughout the night.
- Handling guest enquiries, requests and any concerns with confidence and care.
- Carrying out regular security and safety checks around the hotel.
- Supporting Reception duties, including check-ins, check-outs and night audit procedures.
- Assisting with overnight room service and refreshments when required.
- Helping prepare breakfast areas and public spaces for the following day.
- Maintaining excellent standards of cleanliness and presentation throughout the hotel.
- Responding calmly and professionally to any unexpected situations.
- Ensuring effective handovers to the morning team.
What We're Looking For
We're looking for someone who is reliable, responsible and genuinely passionate about making guests feel welcome and cared for.
You'll be someone who:
- Has a warm, friendly and approachable personality.
- Enjoys working independently and taking ownership of their responsibilities.
- Is calm, confident and able to use their initiative.
- Takes pride in high standards and attention to detail.
- Is practical, proactive and happy to get stuck in.
- Can manage different tasks and priorities throughout the night.
- Understands the importance of guest safety, security and comfort.
- Has a positive attitude and enjoys being part of a supportive team.
Previous experience as a Night Porter or in a hotel environment would be fantastic, but it's not essential.
Why Join Elysium?
This is a wonderful opportunity to join a brand-new hotel team from the very beginning and help shape something truly special.
We offer:
- The excitement of joining a brand-new hotel opening.
- A warm, friendly and supportive working environment.
- Training and development to help you succeed.
- Opportunities for career progression as Elysium grows.
- The chance to be part of a fantastic founding team.
- A beautiful coastal working environment in St Mawes.
Sound Like You?
If you're a natural people person, enjoy taking responsibility and take real pride in making sure everything runs smoothly, we'd love to meet you.
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Contact Details:
Ship and Castle Hotel Elysium St Mawes Ltd Recruitment Team
