At a Glance
- Tasks: Lead a vibrant venue, ensuring top-notch customer experiences and managing events.
- Company: The Telegraph Building, a unique venue for diverse entertainment.
- Benefits: Enjoy summer and Christmas bonuses alongside a dynamic work environment.
- Other info: Flexible hours with opportunities for growth in the hospitality industry.
- Why this job: Join a lively team and make unforgettable memories for guests every night.
- Qualifications: 2+ years in venue management with strong communication and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
THE TELEGRAPH BUILDING is a venue like no other.
Conference centre, comedy, dance music, live music, we bring in talent from across the world.
We are looking for an experienced VENUE MANAGER to join our team.
Reporting to the Head of Operations, you will work alongside our Ops team to deliver the best customer experience.
As Venue Manager, you should have
- A minimum of 2 years experience at a General Manager level
- Excellent communication skills and a personable approach to working with your team
- The mindset that the customer experience is everything to us
- Experience of high volumes within late night environment.
- Excellent focus on customer service and communication skills
- Exceptional planning, implementing and organisational skills
- Confidence in your experience with P&L management, budgeting, forecasting, cash banking and stock management.
JOB DESCRIPTION
Telegraph is a mixture of days, evenings and late nights into the wee hours. The role can be subdivided into the following key accountabilities:
OPERATIONAL
To
- Ensure all company policies and procedures are adhered to at all times.
- Understand and implement health & safety and food hygiene regulations whilst on duty.
- Uphold standards of quality, presentation and cleanliness throughout the premises at all times.
- Ensure all legislation is adhered to including licensing laws, fire safety etc.
- Decide and implement the duties of staff members and anticipate any other business needs.
- Ensure all club nights, live shows and any other events are effectively managed to the highest of standards.
- Deal with customers, suppliers and staff on a daily basis in a prompt and professional manner.
- Stock Control
- To maintain strict control over all stock in line with established Company procedures including purchasing, handling, portioning, wastage and administration.
- To ensure that deliveries are received in good condition and checked and any discrepancies followed through as appropriate.
- The ability to work on Excel spreadsheets
- FINANCIAL
- Complete accurately any daily administration, cashing up and banking procedures.
- Exercise financial control through labour and stock management.
- Adhere to the company financial controls, complete required paperwork and operate all transactions highlighted in the company cash handling policy.
- PEOPLE MANAGEMENT
- Ensure that all customers receive the highest standards of product, presentation and service at all times.
- Ensure all staff placed under your management receive regular and prompt training in compliance with company standards and where applicable by law.
- Take part in and contribute in any meetings you are asked to attend.
- Arrange regular meetings with your staff and other managers
- Give weekly and if necessary daily reports to the Directors
- Motivate the team to establish communication for all company information.
- Manage all members of staff when on shift to ensure food standards and quality of service are maintained.
- To identify, encourage and maximise staff performance with training
- To participate in carrying out staff assessments and appraisals.
- To identify poor performance / conduct issues and take appropriate action.
- To encourage and hold team briefs before the start of shifts to ensure quality communication
- LEGISLATION
- Comply with all legislation regarding health & safety and hygiene licensing laws and ensure these laws are followed throughout the business
- Manage any further implementation of any additional legal requirements stated by the company or related legal authorities.
- Monitor the maintenance of the premises and equipment and report any recommended action to the company directors.
Skills:
Hospitality Venue Management Club Management Hospitality Management Hospitality Industry
Benefits:
Summer Bonus Christmas Bonus
Bar Manager in Belfast employer: SHINE
At THE LIMELIGHT, we pride ourselves on being a vibrant and dynamic employer in the heart of Belfast, offering our Assistant Bar Manager a unique opportunity to thrive in a leading live music venue. With a strong focus on employee development, we provide comprehensive training and growth opportunities, alongside competitive benefits such as a generous salary, bonuses, and a supportive work culture that values teamwork and creativity. Join us to be part of an exciting environment where you can make a real impact while enjoying the lively atmosphere of Northern Ireland's music scene.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Manager in Belfast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SHINE. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SHINE
Don't be shy about reaching out to SHINE directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Manager in Belfast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SHINE and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SHINE
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
