At a Glance
- Tasks: Lead a vibrant venue, managing events and ensuring top-notch customer experiences.
- Company: The Telegraph Building, a unique venue for diverse entertainment.
- Benefits: Enjoy summer and Christmas bonuses alongside a dynamic work environment.
- Other info: Flexible hours with opportunities for growth in the hospitality industry.
- Why this job: Join a creative team and shape unforgettable experiences in a lively setting.
- Qualifications: 2+ years in venue management with strong communication and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
THE TELEGRAPH BUILDING is a venue like no other. Conference centre, comedy, dance music, live music, we bring in talent from across the world. We are looking for a VENUE MANAGER to join our team.
As Venue Manager, you should have:
- A minimum of 2 years experience at a General Manager level
- Excellent communication skills and a personable approach to working with your team
- The mindset that the customer experience is everything to us
- Experience of high volumes within late night environment
- Excellent focus on customer service and communication skills
- Exceptional planning, implementing and organisational skills
- Confidence in your experience with P&L management, budgeting, forecasting, cash banking and stock management
JOB DESCRIPTION: Telegraph is a mixture of days, evenings and late nights into the wee hours.
OPERATIONAL
- Ensure all company policies and procedures are adhered to at all times.
- Understand and implement health & safety and food hygiene regulations whilst on duty.
- Uphold standards of quality, presentation and cleanliness throughout the premises at all times.
- Ensure all legislation is adhered to including licensing laws, fire safety etc.
- Ensure all club nights, live shows and any other events are effectively managed to the highest of standards.
- The ability to work on Excel spreadsheets.
FINANCIAL
- Complete accurately any daily administration, cashing up and banking procedures.
- Exercise financial control through labour and stock management.
- Adhere to the company financial controls, complete required paperwork and operate all transactions highlighted in the company cash handling policy.
- Ensure all staff placed under your management receive regular and prompt training in compliance with company standards and where applicable by law.
- Manage all members of staff when on shift to ensure food standards and quality of service are maintained.
- To identify, encourage and maximise staff performance with training.
- To participate in carrying out staff assessments and appraisals.
- To identify poor performance/conduct issues and take appropriate action.
- To encourage and hold team briefs before the start of shifts to ensure quality communication.
LEGISLATION
- Comply with all legislation regarding health & safety and hygiene licensing laws and ensure these laws are followed throughout the business.
- Manage any further implementation of any additional legal requirements stated by the company or related legal authorities.
Skills: Hospitality, Venue Management, Club Management, Hospitality Management, Hospitality Industry
Benefits: Summer Bonus, Christmas Bonus
Conference Director in Belfast employer: Shine Group
At THE TELEGRAPH BUILDING, we pride ourselves on being a vibrant and dynamic venue that offers a unique work environment for our Venue Manager. With a strong focus on employee growth and development, we provide opportunities for training and advancement within our team, all while fostering a culture of collaboration and excellence in customer service. Located in a bustling area, our venue not only hosts a variety of events but also encourages a lively atmosphere that makes every day at work rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Conference Director in Belfast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Shine Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Shine Group
Don't be shy about reaching out to Shine Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference Director in Belfast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Shine Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Shine Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
