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- Tasks: Provide 1st and 2nd line IT support, troubleshoot hardware and software issues.
- Company: Global manufacturer based in Rotherham, utilising advanced technology.
- Benefits: Company pension, free parking, bonus scheme, and a supportive work environment.
- Other info: Dynamic workplace with opportunities for career advancement.
- Why this job: Join a growing team and enhance your IT skills while making a real impact.
- Qualifications: A Levels in IT or related subjects; passion for technology is essential.
The predicted salary is between 25000 - 35000 £ per year.
Hours: 35 hours/week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch.
Company pension, free on-site parking, bonus scheme.
Our client is a Rotherham based manufacturer with a global presence. Utilising advanced robot technology and modern machinery, they deliver products in high quantities while maintaining a consistent and high-quality standard throughout.
Due to continued international growth, they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based at our Rotherham Parkgate premises.
What we are looking for:
- Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure.
- Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers.
- Configure and build Windows desktop, laptops.
- Installation and maintenance of printers, scanners, etc.
- Maintain I.T. records and documentation.
- Follow and maintain internal processes and policies.
Essential Skills and Knowledge:
- Good understanding of Windows and O365 suite of applications.
- Installation and configuration of hardware and peripherals.
- Networking, LAN/WAN/WLAN/VLAN.
- Problem Solving.
- Self-motivated with a passion for I.T.
- Reliable and Punctual.
- Minimum A Level qualifications in an IT related subject.
Please apply for immediate consideration.
IT Support Technician (1st and 2nd Line) in Bradford employer: Shillito Group
Contact Detail:
Shillito Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician (1st and 2nd Line) in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in companies you're interested in. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with O365, Azure, or any of the tech mentioned in the job description, make sure to highlight that in conversations. Share examples of how you've tackled similar challenges in past roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like the one in Rotherham. Express your interest and ask if they have any upcoming opportunities in their IT department.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace IT Support Technician (1st and 2nd Line) in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with O365 and Windows systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your technical support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT and how you can contribute to our team. Keep it friendly and professional, and make sure to mention any relevant projects or experiences.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and come up with effective solutions, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Shillito Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and the O365 suite. Be ready to discuss how you've used Teams, SharePoint, and Azure in past roles. This will show that you're not just familiar with the tools but can also leverage them effectively.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled technical issues in the past. Think about specific problems you solved, the steps you took, and the outcomes. This will demonstrate your ability to think critically and act decisively under pressure.
✨Familiarise Yourself with Networking Basics
Since the role involves networking, make sure you understand LAN/WAN/WLAN/VLAN concepts. You might be asked about these during the interview, so having a solid grasp will help you stand out as a knowledgeable candidate.
✨Be Ready to Discuss Documentation
The job requires maintaining IT records and documentation, so be prepared to talk about your experience with this. Highlight any systems or processes you've used to keep track of IT assets and how you ensure accuracy and compliance with internal policies.