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- Tasks: Install and configure POS systems in hospitality settings, providing training and support.
- Company: Shift4 is a leading commerce technology company simplifying payment ecosystems globally.
- Benefits: Enjoy flexible hours, potential travel opportunities, and a dynamic work environment.
- Why this job: Join a fast-paced team, enhance your tech skills, and make a real impact in the hospitality industry.
- Qualifications: Experience with POS systems, good driving record, and a friendly, proactive attitude required.
- Other info: Willingness to travel and work flexible hours is essential; most installations are within 200 miles of Bristol.
The predicted salary is between 30000 - 42000 £ per year.
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually forhundreds ofthousands of businesses in virtuallyevery industry. For more information, visit .
An Onsite POS Specialist is expected to complete full installation of Hospitality Point-of-Sale systems, gateway services and related peripherals at merchant locations. Working predominantly in the Food & Beverage sector, this position requires an understanding of hospitality workflows, coordination with merchants to ensure all requirements are met before, during and after installation.
Installers will work with our clients by promoting the highest level of service and professionalism. They are also required to train clients on POS ecosystems once installed, especially covering items such as, taking food orders, opening closing tables, cashing up, reconciliation etc. Representatives are also expected to acquire an in-depth understanding of the entire hospitality merchant processing industry.
Installations for onsite services will be predominantly national & but with the possibility of some international travel required too. There will be time allocated for administrative and support tasks to be addressed in the office/home. The majority of onsite installations will take place within a 200 miles radius of Bristol.
Responsibilities include:
- Onsite & Remote Service Scope:
- Installation & Configuration of SkyTab POS
- In Depth Training of SkyTab POS in an F&B environment
- Site Surveys/ Network Troubleshooting
- Repair/replacement of network cabling
- Hardware/Software Troubleshooting
- Able to test hardware, software, and credit card processing with no or minimal remote support.
- Post-installation, provide documentation and photos of work performed at each location.
- Willingness to work flexible hours including on call, early mornings, late nights, and occasional weekends, as
- Practice safe driving habits.
- Reliable transportation is a must.
- Ability to communicate effectively on the phone, emails, and work orders.
- Tracking of expenses and submitting monthly expense reports.
- Provide installation and feedback on new software/hardware while in beta testing.
- Inventory management of equipment and requisition.
- Participate in recurring training of Shift4 product suite.
- Appointments that take place outside of your local area may require you to be away for several days at a time.
Required Qualifications:
- Experience with Onsite POS specialist
- Experience working on Micros/Oracle
- Good driving record
- Willingness to travel on short notice
- Able to work well with hand tools
- Able to lift and carry up to 50 pounds
- Experience running in wall and exposed cabling
- Technician background dealing with network/computer troubleshooting or installation
- High school diploma or equivalent
- Demonstrated proficiency in software, such as Microsoft Office Suite, and Google Docs
- Friendly, enthusiastic and outgoing demeanor
- Ability to learn and retain new information and concepts quickly
- Ability to follow directions and strong follow up
- Proven good judgment and proactive decision-making skills
- Ability to adapt to change
- Bachelor\’s degree in a related technical field or equivalent work
- Technical certifications such as CompTIA A+, Net+, MCP, etc
- Experience in the banking / credit card processing industry
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notic
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Onsite POS Specialist employer: Shift4
Contact Detail:
Shift4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite POS Specialist
✨Tip Number 1
Familiarise yourself with the SkyTab POS system and its functionalities. Understanding how to navigate and troubleshoot this specific system will give you a significant edge during interviews and practical assessments.
✨Tip Number 2
Brush up on your knowledge of hospitality workflows, especially in the Food & Beverage sector. Being able to discuss real-world scenarios where you've applied this knowledge can demonstrate your suitability for the role.
✨Tip Number 3
Network with professionals in the POS and hospitality industries. Attend relevant events or join online forums to connect with others who may provide insights or even referrals for the position.
✨Tip Number 4
Prepare to discuss your experience with network troubleshooting and installation. Be ready to share specific examples of challenges you've faced and how you resolved them, as this will showcase your technical skills and problem-solving abilities.
We think you need these skills to ace Onsite POS Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Onsite POS Specialist. Familiarise yourself with hospitality workflows and the technical aspects of POS systems to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with onsite POS installations, particularly in the Food & Beverage sector. Mention specific tools or software you've worked with, such as Micros/Oracle.
Showcase Your Skills: Detail your technical skills, especially those related to network troubleshooting and hardware/software installation. Include any relevant certifications like CompTIA A+, Net+, or MCP to strengthen your application.
Personalise Your Application: Make your application stand out by personalising your cover letter. Address it to the hiring manager if possible, and express your enthusiasm for the role and how your background aligns with Shift4's mission in redefining commerce.
How to prepare for a job interview at Shift4
✨Know Your POS Systems
Familiarise yourself with various Point-of-Sale systems, especially SkyTab, as well as their functionalities. Be prepared to discuss how you would handle installations and training in a hospitality environment.
✨Demonstrate Technical Proficiency
Showcase your experience with network troubleshooting and hardware/software installation. Be ready to provide examples of past challenges you've faced and how you resolved them, particularly in the context of POS systems.
✨Highlight Your Customer Service Skills
Since this role involves working closely with clients, emphasise your ability to communicate effectively and provide excellent service. Share specific instances where you went above and beyond to ensure client satisfaction.
✨Be Ready for Flexibility
Discuss your willingness to work flexible hours and travel as needed. Mention any previous experiences that required adaptability, such as working on short notice or managing multiple tasks simultaneously.
