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- Tasks: Support sales partners and ISVs in understanding Shift4 Payments and guide them through the sales process.
- Company: Shift4, a leader in commerce-enabling technology, transforming payment ecosystems globally.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and help partners succeed in the fast-paced payments industry.
- Qualifications: 3 years of payments experience and strong communication skills required.
- Other info: Collaborative environment with a focus on partner success and career development.
The predicted salary is between 36000 - 60000 £ per year.
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
The role is responsible for supporting new sales partners and Independent Software Vendors (ISVs) by fostering their understanding of the Shift4 Payments value proposition. A key focus will be assisting ISV partners with integrated opportunities, guiding them successfully through the entire sales process from end-to-end. This involves introducing partners to the tools, resources, products, and services they need to secure merchants in their target regions, and helping them become proficient with the relevant engagement platforms. Finally, the role requires coordinating with internal teams and systems to efficiently manage queries and escalations from sales partners, ensuring all issues are resolved within the agreed Service Level Agreement (SLA).
Responsibilities
- Communicate effectively with partners to set the tone and expectations of their journey with Shift4.
- Assist in the onboarding of integrated merchants and communicate effectively throughout the full sales process.
- Manage partner email inquiries and inbound calls, delivering timely guidance and comprehensive support.
- Support a pipeline of partners in multiple verticals with queries, ensuring we are partner-centric whilst having a strong understanding of navigating internal processes.
- Ensure prompt and efficient updates are communicated to the partner and all actions captured in the CRM.
Qualifications
- A minimum of 3 years of payments experience is desired or equivalent.
- Strong understanding of company CRMs and resolution processes.
- Demonstrated ability to work independently and on a team.
- Strong organizational and communication skills.
Location: CIP Office, The Old Granary, Manor Farm, Aylesby, Grimsby, DN37 7AW, England.
Work Model: This is a hybrid role with an expectation to work from the office 4 days per week.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability.
Partner Management Associate - SkyTab EU in Nottingham employer: Shift4
Contact Detail:
Shift4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Management Associate - SkyTab EU in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Shift4 on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Partner Management Associate.
✨Tip Number 2
Prepare for the interview by understanding Shift4's products and services. We should be ready to discuss how our skills align with their mission of simplifying payments. Show them we’re not just interested, but passionate!
✨Tip Number 3
Practice our communication skills! Since the role involves a lot of partner interaction, let’s rehearse how we’d explain complex concepts simply. Role-playing with a friend can help us nail this down.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Shift4 team and ready to dive into the payments world.
We think you need these skills to ace Partner Management Associate - SkyTab EU in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partner Management Associate role. Highlight your relevant experience in payments and partner management, and show us how you can help ISVs understand the Shift4 Payments value proposition.
Showcase Your Communication Skills: Since effective communication is key in this role, give examples of how you've successfully managed partner relationships or resolved queries in the past. We want to see that you can set the right tone and expectations with partners!
Be Organised: Demonstrate your organisational skills by presenting a clear and concise application. Use bullet points where necessary and ensure your information flows logically. This will show us that you can manage multiple partners and queries efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining the Shift4 team!
How to prepare for a job interview at Shift4
✨Know Your Stuff
Make sure you understand Shift4's value proposition and how it fits into the payments ecosystem. Research their products and services, and be ready to discuss how they can benefit partners and merchants alike.
✨Showcase Your Communication Skills
Since the role involves a lot of partner interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with partners or clients in the past, especially in resolving queries or guiding them through processes.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage multiple tasks and priorities. Use specific examples from your previous roles to illustrate your ability to keep everything on track, especially when dealing with partner inquiries and CRM updates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Think about what you want to know regarding partner management and internal processes.
