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- Tasks: Investigate suspicious transactions and develop fraud detection strategies daily.
- Company: Shift4 is a leader in commerce technology, powering billions of transactions globally.
- Benefits: Enjoy a dynamic work environment with opportunities for remote work and professional growth.
- Why this job: Join a fast-paced team where your insights directly enhance security and support SMB clients.
- Qualifications: 2+ years with BI tools or advanced Excel; degree in relevant fields preferred.
- Other info: Candidates must be located in Malta, the UK, or Lithuania.
The predicted salary is between 36000 - 60000 £ per year.
London, England, United Kingdom; United Kingdom
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually forhundreds ofthousands of businesses in virtuallyevery industry. For more information, visit .
Responsibilities:
● Monitor and investigate suspicious transactions, merchants, and third-party activity daily.
● Dive deep into fraud patterns across our portfolio using BI tools – spot trends, think critically, and act fast.
● Partner with teams across the company and with external stakeholders to develop and implement top-tier fraud detection strategies.
● Build and enhance reports, tools, and processes to prevent fraud and chargebacks – your insights will directly influence our security.
● Communicate with merchants and partners to assess fraud risks and agree on next steps. You\’ll be a trusted go-to for SMB clients when it comes to compliance and fraud-related queries.
● Collaborate with card schemes like Visa and Mastercard on program breaches, appeals, investigations, and reporting.
● Stay on top of chargeback and fraud programs, ensuring compliance and proactive management of scheme requirements.
● Work hand-in-hand with the Risk team to identify and monitor high-risk merchants.
● Help shape the tools and workflows we use every day by challenging outdated processes and suggesting smarter, faster ways to work.
● Other ad hoc tasks can be assigned by the manager as needed.
Requirements:
● 2+ years of experience with BI tools such as Oracle BI, SAP, Qlik, Tableau, or SQL, or advanced Excel skills are a must.
● A degree in Banking & Finance, Statistics, Data Analytics, Economics, or similar, or hands-on experience in fraud/investigative roles within Payments or Banking.
● Card transactions, Acquiring background, highly advantageous.
● Big plus if you have direct experience supporting small-to-medium business (SMB) clients.
● Clear, confident communication in English (both spoken and written).
● Strong analytical mindset with great investigative instincts – you don’t stop until you get to the \”why\”.
● Able to manage multiple priorities with focus and independence – you’re organized and driven. Able to work under minimal supervision / high degree of independence allocated, and have strong independent decision-making capabilities
● Energetic, innovative, and adaptable – you bring a spark to the team and enjoy being both fun and professional.
● You’re approachable, easy to collaborate with, but not afraid to push back when there’s a better way to do something.
● You thrive in an environment where ownership, creativity, and momentum are encouraged.
● Enjoying working in a fast-paced and multi-cultural environment.
● Innovative and flexible person full of energy. Easy to work with, but challenging, and always looking for improvement. A proactive mindset with a touch of “va va voom”—you know how to make things happen and bring positive energy to the team.
● Candidate must be located in Malta, the United Kingdom, or Lithuania.
#LI-EB1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Fraud Analyst employer: Shift4
Contact Detail:
Shift4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in fraud detection and prevention. Understanding current fraud patterns and technologies will not only help you in interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with professionals in the payments and fraud analysis sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Brush up on your BI tools skills, especially if you have experience with Oracle BI, SAP, Qlik, Tableau, or SQL. Consider taking a short course or certification to enhance your knowledge and show your commitment to continuous learning.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully identified and mitigated fraud in previous roles. Being able to articulate your analytical mindset and investigative instincts will set you apart from other candidates.
We think you need these skills to ace Fraud Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with BI tools and fraud monitoring. Use specific examples that demonstrate your analytical skills and ability to manage multiple priorities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background in Banking & Finance or Data Analytics aligns with the responsibilities of a Fraud Analyst at Shift4.
Showcase Communication Skills: Since clear communication is key in this role, provide examples in your application that demonstrate your ability to communicate effectively with clients and stakeholders, particularly in fraud-related contexts.
Highlight Problem-Solving Abilities: Use your application to illustrate your investigative instincts and problem-solving skills. Share specific instances where you identified fraud patterns or improved processes, showcasing your proactive mindset.
How to prepare for a job interview at Shift4
✨Showcase Your Analytical Skills
As a Fraud Analyst, your ability to analyse data is crucial. Be prepared to discuss specific examples of how you've used BI tools or advanced Excel skills to identify fraud patterns or trends in previous roles.
✨Demonstrate Communication Skills
You'll need to communicate effectively with merchants and partners. Practice articulating complex ideas clearly and confidently, as well as how you would handle compliance and fraud-related queries.
✨Highlight Your Problem-Solving Abilities
The role requires innovative thinking to improve processes. Think of instances where you've challenged outdated methods or suggested smarter ways to work, and be ready to share these during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making capabilities in high-pressure situations. Prepare to discuss how you would manage multiple priorities and make independent decisions when faced with potential fraud cases.
