At a Glance
- Tasks: Coordinate deliveries, track shipments, and resolve issues in a fast-paced logistics environment.
- Company: Tuffnells is revolutionising logistics with a seamless platform for all freight types.
- Benefits: Enjoy 25 days holiday, enhanced leave, and be part of a rapidly growing company.
- Other info: Perfect for those eager to grow in the logistics and supply chain sector.
- Why this job: Join a dynamic team focused on customer satisfaction and operational excellence.
- Qualifications: Experience in logistics preferred; strong organisational skills and tech-savviness required.
The predicted salary is between 22000 - 27000 £ per year.
1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Location: Bradford Salary: £25,500 to £26,500 (depending on experience) Type: Full time & permanent About us: At Tuffnells, we\'re transforming logistics by offering businesses seamless access to a wide range of carriers and services for all freight types through a single platform. Our mission is to optimise the level of control, choice, and experience businesses have when it comes to their logistics. We provide a one-stop solution for delivery requirements ranging, from small parcels to pallets, through our trusted network of carrier partners. Role overview: As an Operations Executive, you\'ll be at the heart of our delivery network, acting as the key link between our logistics partners, customers, and internal teams. From coordinating daily deliveries and tracking shipments to resolving delivery issues and supporting our account managers, your work will directly impact service performance, customer satisfaction, and operational efficiency. This is the perfect role for someone who thrives in a fast paced environment, enjoys solving real time problems, and is eager to grow within the logistics and supply chain space. If you\'re highly organised, tech savvy, and solutions focused with a customer first mindset, we\'d love to hear from you. Key responsibilities as an Operations Executive: Monitor job allocations, delivery progress, and performance via our internal dashboard Assist in coordinating with our partner depot networks to ensure on time delivery Track shipments and update clients with real time information on deliveries, delays, or exceptions Liaise with delivery partners regarding scheduling, missed collections, failed deliveries, and POD retrieval Provide operational support to Key Account Managers, ensuring clients\' SLAs are being met Escalate issues promptly to the appropriate internal teams or depot contacts Maintain accurate data in the CRM and dashboards Upload and verify delivery documentation (PODs, delivery notes) Assist in compiling delivery performance reports Support in tracking KPIs such as on time delivery rates, customer complaints, and partner compliance Highlight recurring issues and propose operational improvements Proactively assist in resolving delivery complaints or escalations Monitor and respond to customer feedback collected post-delivery Work with partners to implement corrective actions for service failures Skills & experience required to be successful as an Operations Executive: Experience in logistics, transport, or supply chain operations (preferred) Strong organisational skills and ability to manage multiple tasks simultaneously Confidence in using operations systems (preferred), Microsoft and/or Google Applications, CRM platforms, and tracking tools Process driven with a problem solving mindset with a customer first approach Ability to remain calm and solutions focused in a fast paced environment Knowledge of B2B or B2C delivery workflows (preferred) Benefits of joining Tuffnells: 25 days holiday + bank holidays Enhanced MAT & PAT leave Be part of an exciting, fast-scaling business with ambitious growth plans Our values: Service & Experience: We strive to exceed customer expectations at every interaction People & Relationships: We invest in our people and partnerships to drive mutual success Passionate & Driven: We approach every challenge with enthusiasm and commitment Innovation & Technology: We constantly seek ways to improve through technological advancements Entrepreneurial Spirit: We embrace creativity and initiative to unlock opportunities Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Technology, Information and Internet Referrals increase your chances of interviewing at Shift by 2x Get notified about new Operations Executive jobs in Bradford, England, United Kingdom . 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Operations Executive (Tuffnells) in Bradford employer: Shift
At Tuffnells, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Bradford where innovation and collaboration thrive. With 25 days of holiday plus bank holidays, enhanced parental leave, and a commitment to employee growth, we empower our team to excel in the fast-paced logistics sector while fostering strong relationships and a customer-first mindset. Join us to be part of a rapidly growing company that values your contributions and encourages you to embrace your entrepreneurial spirit.
Contact Details:
Shift Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive (Tuffnells) in Bradford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Shift and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Shift!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Shift keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Executive (Tuffnells) in Bradford
Logistics Management
Organisational Skills
Problem-Solving Skills
Customer Service Orientation
Data Entry and Management
Experience with CRM Platforms
Proficiency in Microsoft and Google Applications
Ability to Work Under Pressure
Attention to Detail
Communication Skills
Time Management
Knowledge of B2B and B2C Delivery Workflows
Performance Monitoring
Adaptability in Fast-Paced Environments
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Shift:This is your chance to really connect with the team at Shift. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Shift
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Shift.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Shift that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Shift. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
