Shift is a rapidly expanding marketplace transforming logistics. We are seeking an Operations Executive to enhance customer and driver experience, handling queries, solving problems, and driving service improvements.
You will work with colleagues across the business to address real-time challenges and deliver high-quality support at scale. In this role you will influence customer satisfaction and operational efficiency, supporting both end-users and drivers while adhering to time-bound SLAs.
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Logistics Operations Executive — Customer Experience employer: SHiFT
At Shift, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to grow and make a real impact in the logistics industry. With generous benefits like 33 days of annual leave and a commitment to personal development, our Operations Executives play a crucial role in enhancing customer experiences while working in a dynamic environment in Wembley. Join us to be part of a forward-thinking team that values your ideas and contributions as we revolutionise logistics together.
