SHIFT. is seeking an Operations Executive in London to enhance customer and driver experience. You will handle and resolve queries by phone and email, investigate issues, and ensure swift, satisfactory resolutions within SLAs.
You will collaborate with internal teams to address root causes, implement long-term improvements, and contribute to scalable, efficient delivery services. This role suits problem solvers who thrive in a fast-paced, collaborative environment and are keen to grow with Shift.
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Logistics Operations & Customer Success Specialist employer: SHiFT
At Shift, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to grow and make a real impact in the logistics industry. With generous benefits like 33 days of annual leave and a commitment to personal development, our Operations Executives play a crucial role in enhancing customer experiences while working in a dynamic environment in Wembley. Join us to be part of a forward-thinking team that values your ideas and contributions as we revolutionise logistics together.
