Technical Support Engineer

Technical Support Engineer / Account Manager – Software Industry

Client facing role – Suitable for an Account Manager / Technical Support / Commercial background – with understanding of Software

Are you passionate about helping customers thrive? Do you excel at building relationships and driving results? Join our dynamic SaaS team as a Customer Success & Account Manager and play a key role in shaping our clients' success!

🔑 What You'll Do:

• Be the trusted advisor to our customers, ensuring they maximize the value of our SaaS solutions.
• Drive customer satisfaction, retention, and expansion.
• Collaborate with internal teams to resolve issues and deliver world-class service.
• Analyze data to identify growth opportunities and improve customer outcomes.

🌟 What We're Looking For:

• A natural relationship builder with exceptional communication skills
• (Desirable) experience in a SaaS or customer success role
• Rational, problem-solving mindset
• Passion for delivering a best-in-class customer experience

💼 Perks of Joining Us:

• Competitive salary & benefits package.
• Opportunities for professional growth in a fast-paced environment.
• A supportive team culture that values innovation and collaboration.

📩 Apply Today! If you’re ready to make a difference and help our customers achieve their goals, we’d love to hear from you.

Let’s create success together! 🚀