Program Manager

SC cleared / Software Delivery background / Agile

Working for this established technology partner you will:

• Oversee complex service deliveries in collaboration with Operations, Project, and Service Desk Managers.
• Advocate Agile and lean practices for continuous improvement.
• Define and execute product and service roadmaps in partnership with senior leaders.
• Manage financial and contractual negotiations, maintaining customer relationships.
• Lead planning processes, balancing priorities and team capacity.
• Foster a collaborative and motivating work environment.
• Manage stakeholder expectations and communicate effectively at all levels.
• Address risks, issues, and dependencies using innovative solutions.
• Engage with the wider Delivery Manager community to share best practices.

Key Skills & Requirements:

• Strong problem-solving and stakeholder management skills.
• Experience managing multidisciplinary teams in a matrix environment.
• Ability to handle multiple priorities and navigate ambiguity.
• Expertise in contract management and customer relations.
• Excellent communication and presentation skills, translating technical concepts for non-technical audiences.
• Degree in Business Management or equivalent experience.