Shieldpay in London is looking for a Customer Operations Analyst to drive operational excellence and ensure top-tier client satisfaction. You’ll troubleshoot friction points, investigate systemic issues, and partner across the business to fix root causes while keeping backend processes fast and efficient.
You’ll project-manage large corporate payment deals end-to-end, delivering high-quality customer care and continuously improving processes for scalable operations in a fast-paced environment.
#J-18808-Ljbffr
Customer Operations & Payments Specialist in London employer: Shieldpay
At Shieldpay, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Strategic Payments Sales Leader, you will benefit from flexible working hours and a hybrid model that promotes work-life balance while engaging in meaningful client interactions across the UK. With ample opportunities for professional growth and a supportive team environment, Shieldpay is an excellent employer for those looking to make a significant impact in the payments industry.