Hybrid IT Service Desk Specialist | Remote & Onsite

Hybrid IT Service Desk Specialist | Remote & Onsite

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Shieldpay

At a Glance

  • Tasks: Troubleshoot hardware/software and manage Microsoft 365 tools in a dynamic service desk environment.
  • Company: Join Shieldpay, a leading fintech company based in London.
  • Benefits: Enjoy hybrid work flexibility and opportunities for professional growth.
  • Other info: Opportunity to travel for onsite setups and enhance your tech skills.
  • Why this job: Be part of a hands-on team making a real impact in the fintech industry.
  • Qualifications: Experience in IT support; certifications like ITIL/CompTIA/Microsoft are a plus.

The predicted salary is between 31500 - 38500 Β£ per year.

Shieldpay in London is seeking an experienced IT professional to join a hands-on service desk and IT support team.

You will troubleshoot hardware and software, manage Microsoft 365 and Saa S tools, and coordinate device lifecycle across offices.

The role requires independent problem-solving, reliability, and a willingness to travel for onsite setups.

Fintech exposure is a plus; ITIL/Comp TIA/Microsoft certifications are beneficial.

Hybrid work is offered.

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Hybrid IT Service Desk Specialist | Remote & Onsite employer: Shieldpay

At Shieldpay, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Strategic Payments Sales Leader, you will benefit from flexible working hours and a hybrid model that promotes work-life balance while engaging in meaningful client interactions across the UK. With ample opportunities for professional growth and a supportive team environment, Shieldpay is an excellent employer for those looking to make a significant impact in the payments industry.

Shieldpay

Contact Details:

Shieldpay Recruitment Team

We think you need these skills to ace Hybrid IT Service Desk Specialist | Remote & Onsite

Troubleshooting Hardware
Troubleshooting Software
Microsoft 365 Management
SaaS Tools Management
Device Lifecycle Coordination
Independent Problem-Solving
Reliability