At a Glance
- Tasks: Drive operational excellence and enhance customer satisfaction by troubleshooting and resolving issues.
- Company: Join Shieldpay, a forward-thinking company in London focused on customer operations.
- Benefits: Enjoy hybrid working arrangements for a better work-life balance.
- Other info: Great opportunity for mid and senior professionals looking to grow.
- Why this job: Make a real difference in customer experience while developing your skills.
- Qualifications: Experience in customer operations and problem-solving skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Shieldpay in London is seeking a Customer Operations Analyst to drive operational excellence and champion customer satisfaction across the business.
You will troubleshoot friction points, investigate root causes, and work cross-functionally to fix issues fast while maintaining accurate records and compliant processes.
This role welcomes mid and senior professionals and offers hybrid working arrangements to support work-life balance.
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Customer Operations & Payments Specialist employer: Shieldpay
At Shieldpay, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Strategic Payments Sales Leader, you will benefit from flexible working hours and a hybrid model that promotes work-life balance while engaging in meaningful client interactions across the UK. With ample opportunities for professional growth and a supportive team environment, Shieldpay is an excellent employer for those looking to make a significant impact in the payments industry.
