Shieldpay is seeking a Customer Operations Analyst to drive operational excellence and client satisfaction in a fast-paced environment. You will troubleshoot friction points, investigate root causes, and partner across teams to fix issues while maintaining smooth backend processes.
We welcome mid and senior level professionals who can manage large corporate payment deals end-to-end, build scalable processes, and maintain strict compliance. Hybrid work options are available.
Payments & Customer Operations Lead (Hybrid) in City of London employer: Shieldpay
At Shieldpay, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead impactful projects in the dynamic payments sector. Located in a vibrant area, we offer a supportive environment where your contributions directly enhance our operational resilience and compliance strategies, making a meaningful difference for our customers.
