At a Glance
- Tasks: Support technical sales and customer engagements for cutting-edge autonomy solutions.
- Company: Join Shield AI, a pioneering defence-tech company on a mission to protect lives.
- Benefits: Competitive salary, comprehensive rewards package, and opportunities for international travel.
- Other info: Dynamic, entrepreneurial environment with exceptional teams tackling complex challenges.
- Why this job: Make a real impact in defence technology while working with innovative AI systems.
- Qualifications: 7+ years in solutions engineering or related fields, strong communication skills required.
The predicted salary is between 63000 - 77000 £ per year.
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems.
Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies.
With offices and facilities across the U.
S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
For more information, visit www. shield. ai.
Follow Shield AI on Linked In, X, Instagram, and You Tube.
Shield AI is hiring a Field Solutions Engineer, Hivemind based in London, United Kingdom to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems.
Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden.
This role will serve as a customer-facing technical expert for Hivemind, helping defense and security customers understand how autonomy can solve operational problems, improve mission outcomes, and integrate into existing and future force structures.
This role will focus on supporting customer engagements across the EURAF region, including Europe, the United Kingdom, NATO, African defense and security markets, and allied partner nations.
The ideal candidate will bring experience working with international defense, security, aerospace, government, or advanced technology customers and will understand how to navigate varied regional operational priorities, stakeholder dynamics, partner ecosystems, and acquisition environments.
The Field Solutions Engineer will translate customer mission needs, CONOPs, operational constraints, and platform integration considerations into credible, technically feasible Hivemind solution concepts.
This includes supporting customer discovery, technical briefings, demonstrations, RFIs, RFPs, white papers, technical interchange meetings, and customer-specific solution development.
Success requires technical credibility, strong communication, product truth, regional awareness, and the ability to connect Hivemind’s autonomy capabilities to real customer missions across varied international operational environments.
- Serve as a customer-facing technical expert for Hivemind autonomy solutions across the EURAF region.
- Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
- Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
- Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
- Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
- Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
- Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback.
- Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
- Maintain strong product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, and roadmap timing.
- Monitor relevant developments in autonomy, AI, unmanned systems, mission software, defense technology, and EURAF regional defense modernization priorities to inform customer conversations and product feedback.
- Build trusted relationships with customer technical stakeholders, regional partners, and internal cross-functional partners.
- Operate independently across complex international customer engagements while keeping internal stakeholders aligned and informed.
- Support regional engagement strategies by tailoring technical messaging, demos, and solution concepts to EURAF customer missions, operating environments, and partnership models.
- 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles.
- Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
- Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops.
- Experience supporting international defense, security, aerospace, government, or advanced technology customers.
- Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
- Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, commercial, and leadership audiences.
- Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
- * Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
- Demonstrated ability to build trust with customers and internal stakeholders through technical credibility, responsiveness, and clear communication.
- Willingness and ability to travel internationally for customer engagements, demonstrations, exercises, and internal meetings.
- Ability to work from or regularly support activities in London, United Kingdom.
- Professional fluency in English.
- Direct experience supporting defense, security, aerospace, autonomy, robotics, or advanced technology customers in Europe, the United Kingdom, NATO, Africa, or allied international markets.
- Familiarity with EURAF defense modernization priorities, operational environments, customer engagement norms, partner ecosystems, or acquisition processes.
- Experience working with ministries of defense, armed forces, government stakeholders, defense primes, systems integrators, or strategic partners across the EURAF region.
- Experience with autonomous aircraft, unmanned systems, robotic systems, AI-enabled mission systems, or defense software platforms.
- Hands-on experience with Python, C++, Linux, APIs, SDKs, autonomy software, robotics middleware, or technical prototyping.
- Familiarity with autonomy development workflows, mission planning, system integration, operational evaluation, or customer demonstration planning.
- Experience supporting proposals, RFIs, RFPs, white papers, technical volumes, or complex capture activities.
- Experience working across varied customer cultures, acquisition processes, operational concepts, and partner ecosystems.
- Prior military, defense, aerospace, robotics, unmanned systems, or advanced software experience.
- Demonstrated ability to create clear, reusable technical content that enables BD, customers, and internal stakeholders.
- Help build the defining defence technology company of this century.
- Work at the forefront of AI, autonomy, and next-generation defence systems.
- Operate in a highly entrepreneurial and mission-driven environment.
- Make a direct impact on international growth and strategic defence partnerships.
- Collaborate with exceptional teams solving some of the world’s most complex operational challenges.
Our international teammates receive a comprehensive total rewards package aligned to your country office location.
For full details on compensation and benefits, please consult your talent acquisition partner.
#J-18808-Ljbffr
Staff Field Solutions Engineer (5774) employer: Shieldai
At Shield AI, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment where your contributions directly impact the future of defense technology. Join us to be part of a mission-driven team that values your expertise and empowers you to tackle meaningful challenges in autonomy and defense systems.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Field Solutions Engineer (5774)
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Staff Field Solutions Engineer (5774) role you’re after at Shieldai.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Shieldai a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Shieldai.
✨Apply Through Company Websites
When you spot a role like Staff Field Solutions Engineer (5774) at Shieldai, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Staff Field Solutions Engineer (5774)
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Staff Field Solutions Engineer (5774), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Shieldai a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Shieldai specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Shieldai
✨Brush Up on Core Engineering Principles
Before heading into the interview with Shieldai, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Shieldai want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
