At a Glance
- Tasks: Be the friendly face of our office, managing front desk operations and supporting daily activities.
- Company: Join Shield AI, a cutting-edge defence-tech company on a mission to protect lives.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
- Why this job: Make a real impact by creating welcoming experiences for visitors and supporting vital operations.
- Qualifications: GCSE or equivalent, with 1-3 years in a front desk or administrative role.
The predicted salary is between 27000 - 33000 £ per year.
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Job Description:
The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. Thisrole is responsible for managing front desk operations, coordinating officeactivities, and supporting day-to-day administrative and facility needs.
- Greet and assist visitors, ensuring a positive and professional firstimpression
- Manage emails and general inquiries, routing as appropriate
- Coordinate visitor access, badging, and check-in processes
- Maintain front desk organisation, cleanliness, and readiness at all times
- Schedule meetings and manage conference room bookings
- Support office operations including mail distribution, deliveries, andsupply inventory
- Coordinate with vendors and service providers as needed
- Assist with planning and execution of office events and meetings
- Partner with Facilities, IT, and Security teams to support workplace needs
- Maintain accurate records and handle sensitive information with discretion
- Secondary school GCSE or equivalent (Foundation or Bachelor’s degreepreferred)
- 1–3 years of experience in a front desk, receptionist, or administrative role
- Strong verbal and written communication skills
- Proficiency in Microsoft Office or Google Workspace
- Ability to multitask and prioritise in a fast-paced environment
- Strong organizational skills and attention to detail
- Professional demeanour with a customer-service mindset
- Experience in a corporate or high-growth blended manufacturing/officeenvironment
- Familiarity with visitor management systems (Envoy)
- Experience supporting facilities or office operations
- Basic knowledge of access control and office security protocols
- Experience coordinating vendors, deliveries, and events
- Strong problem-solving skills and ability to work independently
Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
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Associate Facilities Coordinator (R5453) employer: shieldai
At Shieldai, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Greater London. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages leadership development. Join us to be part of a forward-thinking team where your contributions directly impact cutting-edge technology and client success.
