Strategic Enterprise CSM — Compliance & Risk Platform

A global startup in London is seeking a Customer Success Manager to act as a trusted advisor to enterprise customers. You will ensure that customers achieve their goals using the platform and increase satisfaction and retention. Ideal candidates have over 5 years of experience in customer success within an Enterprise SaaS environment. The role involves championing the customer voice, monitoring health metrics, and driving renewals and expansions. The company is invested in financial services, focusing on compliance and risk management. #J-18808-Ljbffr