At a Glance
- Tasks: Lead revenue operations, ensuring data integrity and driving commercial performance.
- Company: Join Shield Safety Group, a leader in safety solutions with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and continuous improvement.
- Why this job: Make impactful decisions that drive business growth and enhance customer experiences.
- Qualifications: Experience in Revenue Operations or Sales Analytics, with strong CRM and analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
RevOps Lead at Shield Safety Group exists to give commercial leadership confidence in the data, processes, and insight behind every revenue decision. This is a role that bridges finance and the go-to-market teams - owning the operational infrastructure that makes revenue data trustworthy, running the commercial rhythm that keeps sales and customer success moving, and producing the analytics that enable the business to grow with clarity and intent. RevOps Lead owns the data, processes, and insight that drive commercial performance - from pipeline quality and forecast integrity through to revenue analytics and the operating rhythm that keeps new business and existing customers moving. This role ensures that every commercial conversation across the business is grounded in reliable data and that decisions are made with confidence. This role plays a central part in helping the business scale efficiently by improving visibility, process quality, and commercial decision-making across the revenue lifecycle.
Key Responsibilities
- Revenue visibility and data integrity: Own the CRM as the single source of truth – maintaining the data standards, pipeline hygiene, and revenue technology connections that make commercial reporting trustworthy.
- Pipeline quality and growth forecasting: Build and maintain the revenue forecast model across new business and existing business, translating pipeline data into commercial insight with clear recommended actions.
- Commercial analytics: Maintain the revenue performance dashboard, produce a weekly commercial update for the leadership team, conduct independent analysis to diagnose performance gaps, and surface cross-sell and upsell signals as prioritised opportunities.
- Target and capacity planning: Build and maintain the target and capacity planning model across both new business and existing business sales teams, enabling leadership to manage headcount and revenue plan delivery.
- Revenue execution and customer journey: Ensure every stage of the customer journey has a clear, documented, and consistently followed process – from new lead handling through to renewal trigger and management.
- Commercial operating rhythm: Own and run the pipeline reviews, renewal boards, forecast calls, and win/loss sessions that keep the revenue team aligned and moving.
- CPQ maintenance: Maintain the CPQ process and quoting workflows, ensuring they reflect current commercial rules and are consistently followed across the team.
- Sales and marketing enablement: Connect marketing activity to pipeline outcomes, ensure lead routing is consistent and fast, and support the Customer Success Director with operational visibility across the existing customer base.
Experience
- Proven experience in a Revenue Operations, Sales Operations, or commercial analytics role within a B2B recurring revenue or tech-enabled services business.
- Track record of producing commercial insight that has directly informed business decisions – not just built dashboards but influenced outcomes.
- Strong understanding of recurring revenue metrics: ARR, NRR, GRR, churn, pipeline coverage, and conversion rates, with the ability to maintain a consistent KPI framework across the business.
- Experience building and owning revenue forecasting models across new business and renewals, with demonstrable accuracy and stakeholder confidence.
- CRM ownership experience (HubSpot, Salesforce, or equivalent) including data governance, workflow configuration, and driving adoption across a commercial team.
- Proficiency with BI and analytics tools: Power BI preferred; strong Excel-based modelling is essential.
RevOps Lead employer: Shield Safety
Contact Detail:
Shield Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RevOps Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working in RevOps. A friendly chat can lead to insider info about job openings or even a referral. Don’t be shy; we all love a good conversation!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your achievements in revenue operations. Include case studies or examples of how you've improved data integrity or forecasting accuracy. We want to see what you can do!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of recurring revenue metrics and CRM tools. Be ready to discuss how you've used data to drive decisions in past roles. We love candidates who can speak our language!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Shield Safety Group. Let’s make it happen!
We think you need these skills to ace RevOps Lead
Some tips for your application 🫡
Show Your Data Skills: Make sure to highlight your experience with data integrity and CRM ownership. We want to see how you've used data to drive decisions in your previous roles, so don’t hold back on those examples!
Connect the Dots: When you write about your past experiences, link them directly to the responsibilities listed in the job description. Show us how your skills in revenue forecasting and commercial analytics can help us scale efficiently.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. Make it easy for us to see why you’re a great fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Shield Safety
✨Know Your Numbers
As a RevOps Lead, you'll need to be comfortable with key metrics like ARR, NRR, and churn rates. Brush up on these terms and be ready to discuss how you've used them in past roles to drive decisions. This shows you understand the commercial landscape and can speak their language.
✨Showcase Your Analytical Skills
Prepare examples of how you've produced commercial insights that influenced business outcomes. Whether it's through dashboards or direct analysis, be ready to explain your thought process and the impact of your work. This will demonstrate your ability to turn data into actionable strategies.
✨Familiarise Yourself with CRM Tools
Since you'll own the CRM as the single source of truth, make sure you're well-versed in the platform they use, whether it's HubSpot, Salesforce, or another tool. Be prepared to discuss your experience with data governance and workflow configuration, as this is crucial for maintaining data integrity.
✨Understand the Customer Journey
Be ready to talk about how you've documented and improved processes across the customer journey. Highlight any specific strategies you've implemented to enhance lead handling or renewal management. This will show that you can ensure a smooth operational rhythm that aligns with revenue goals.