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- Tasks: Lead complex programs for global financial institutions and ensure successful delivery.
- Company: Join Shield, a visionary tech company transforming compliance in finance.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact on enterprise success and redefine communication governance.
- Qualifications: 4-7 years managing enterprise-level programs with strong stakeholder management skills.
- Other info: Be part of a mission-driven team recognised for excellence in the industry.
The predicted salary is between 43200 - 72000 £ per year.
Shield is looking for a highly capable and delivery-driven Senior Program Manager to lead complex, multi-stream enterprise implementations for global financial institutions. This is not a project coordination role – it is a senior delivery leadership position. A Shield Program Manager owns full program governance across customer, Shield, and external partners. They guide customers from pre-contract activities (including POCs) through go-live and transition to production, ensuring structured execution across multiple parallel workstreams.
Our Program Managers operate in highly regulated enterprise environments where clarity, ownership, executive alignment, and predictable delivery are critical. You will turn complexity into structure, risk into transparency, and execution into measurable business outcomes. A Program Manager at Shield delivers complex, regulated programs with clarity and consistency – enabling customers to go live on time, within budget, and with confidence.
Through strong ownership, cross-functional alignment, and structured governance, Shield Program Managers create predictable delivery and long-term customer value.
Key Responsibilities- Own End-to-End Program Governance
- Lead Multi-Party Delivery
- Executive Stakeholder Management
- Risk & Dependency Management
- Drive Structured Execution & Process Discipline
- Lead Customer-Facing Milestones
- Data-Driven Delivery Leadership
- Change & Adoption Leadership
- 4–7 years of experience managing enterprise-level programs in multi-disciplinary, cross-functional environments.
- Proven experience leading complex SaaS implementation programs end-to-end.
- Experience managing programs that include external partners or system integrators.
- Experience working with large enterprise organizations, ideally within financial services or other regulated industries.
- Strong executive stakeholder management experience.
- Experience managing technical SaaS deployments across multiple teams and time zones.
- Experience in compliance, surveillance, fintech, or regulated SaaS environments.
- Experience working in global enterprise delivery models.
- Familiarity with Jira and structured program governance frameworks.
At Shield, you will lead high-impact programs for some of the world’s largest financial institutions. This role offers the opportunity to directly influence enterprise customer success, operational scalability, and long-term company growth. Shield is the industry’s most comprehensive digital communications governance and archiving solution, purpose-built for financial institutions. Named a Visionary by Gartner, Shield’s platform blends AI innovation with deep regulatory expertise to simplify compliance, strengthen security, and unlock efficiency.
Trusted by leading global financial institutions, Shield works closely with its partners to help compliance teams uncover hidden risks, prevent financial crimes, and protect both people and markets. With operations across key financial hubs worldwide, we support customers wherever they operate, navigating complex regulatory environments with confidence.
At our core, we’re focused on building trust: protecting market integrity and creating a world where communication is understood and accountable. Our work has been recognized by industry leaders and analysts, including Deloitte Fast 500, Dun & Bradstreet’s Top 20 Companies, Regulation Asia Awards, and RegTech Insight Awards Europe – reflecting our impact, growth, and commitment to excellence.
If you’re ready to make a real impact at a fast-growing, mission-driven company working with the world’s leading banks to redefine communication governance and compliance – this is the place for you.
Senior Program Manager employer: Shield Financial Compliance
Contact Detail:
Shield Financial Compliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Shield or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding Shield's mission and values. Show us how your experience aligns with our goals in delivering complex programs. Tailor your examples to highlight your leadership in multi-party delivery and risk management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in managing enterprise-level programs and how you've driven structured execution in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Shield team.
We think you need these skills to ace Senior Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Program Manager role. Highlight your experience in managing complex SaaS implementations and working with large enterprise organisations, especially in regulated environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences have prepared you for leading multi-party delivery. Be sure to mention any relevant achievements that demonstrate your ability to drive structured execution.
Showcase Your Stakeholder Management Skills: In your application, don’t forget to highlight your executive stakeholder management experience. We’re looking for someone who can navigate complex relationships and ensure alignment across various teams. Share specific examples of how you've successfully managed stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Shield!
How to prepare for a job interview at Shield Financial Compliance
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Program Manager role at Shield. Familiarise yourself with the key responsibilities and required experience. This will help you articulate how your background aligns with their needs and demonstrate your genuine interest in the position.
✨Prepare for Scenario-Based Questions
Given the complexity of the role, expect scenario-based questions that assess your problem-solving skills and ability to manage multi-party delivery. Think of specific examples from your past experiences where you successfully led complex programs or navigated challenges in regulated environments.
✨Showcase Your Stakeholder Management Skills
Since executive stakeholder management is crucial for this role, be ready to discuss how you've effectively communicated and aligned with various stakeholders in previous projects. Highlight instances where your leadership made a significant impact on project outcomes.
✨Demonstrate Data-Driven Decision Making
Shield values data-driven delivery leadership, so come prepared to discuss how you've used data to inform your decisions in past roles. Share examples of how you tracked progress, managed risks, and ensured predictable delivery through structured governance.