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- Tasks: Lead complex enterprise implementations for global financial institutions and ensure structured execution.
- Company: Join Shield, a visionary tech company transforming communication governance in finance.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact on enterprise customer success and operational scalability.
- Qualifications: 4-7 years managing enterprise-level programs with strong stakeholder management skills.
- Other info: Be part of a mission-driven team recognised for excellence in the industry.
The predicted salary is between 36000 - 60000 £ per year.
Shield is looking for a highly capable and delivery-driven Senior Program Manager to lead complex, multi-stream enterprise implementations for global financial institutions. This is not a project coordination role – it is a senior delivery leadership position. A Shield Program Manager owns full program governance across customer, Shield, and external partners. They guide customers from pre-contract activities (including POCs) through go-live and transition to production, ensuring structured execution across multiple parallel workstreams.
Our Program Managers operate in highly regulated enterprise environments where clarity, ownership, executive alignment, and predictable delivery are critical. You will turn complexity into structure, risk into transparency, and execution into measurable business outcomes. A Program Manager at Shield delivers complex, regulated programs with clarity and consistency – enabling customers to go live on time, within budget, and with confidence.
Through strong ownership, cross-functional alignment, and structured governance, Shield Program Managers create predictable delivery and long-term customer value.
Key Responsibilities
- Own End-to-End Program Governance
- Lead Multi-Party Delivery
- Executive Stakeholder Management
- Risk & Dependency Management
- Drive Structured Execution & Process Discipline
- Lead Customer-Facing Milestones
- Data-Driven Delivery Leadership
- Change & Adoption Leadership
Required Experience
- 4–7 years of experience managing enterprise-level programs in multi-disciplinary, cross-functional environments.
- Proven experience leading complex SaaS implementation programs end-to-end.
- Experience managing programs that include external partners or system integrators.
- Experience working with large enterprise organizations, ideally within financial services or other regulated industries.
- Strong executive stakeholder management experience.
- Experience managing technical SaaS deployments across multiple teams and time zones.
Preferred
- Experience in compliance, surveillance, fintech, or regulated SaaS environments.
- Experience working in global enterprise delivery models.
- Familiarity with Jira and structured program governance frameworks.
Why Join Shield
At Shield, you will lead high-impact programs for some of the world’s largest financial institutions. This role offers the opportunity to directly influence enterprise customer success, operational scalability, and long-term company growth. Shield is the industry’s most comprehensive digital communications governance and archiving solution, purpose-built for financial institutions. Named a Visionary by Gartner, Shield’s platform blends AI innovation with deep regulatory expertise to simplify compliance, strengthen security, and unlock efficiency.
Trusted by leading global financial institutions, Shield works closely with its partners to help compliance teams uncover hidden risks, prevent financial crimes, and protect both people and markets. With operations across key financial hubs worldwide, we support customers wherever they operate, navigating complex regulatory environments with confidence.
At our core, we’re focused on building trust: protecting market integrity and creating a world where communication is understood and accountable. Our work has been recognized by industry leaders and analysts, including Deloitte Fast 500, Dun & Bradstreet’s Top 20 Companies, Regulation Asia Awards, and RegTech Insight Awards Europe – reflecting our impact, growth, and commitment to excellence.
If you’re ready to make a real impact at a fast-growing, mission-driven company working with the world’s leading banks to redefine communication governance and compliance – this is the place for you.
Senior Program Manager in London employer: Shield Financial Compliance
Contact Detail:
Shield Financial Compliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Shield or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by diving deep into Shield's mission and values. Understand their approach to compliance and digital communications governance. This will help you align your experience with what they’re looking for and show them you’re genuinely interested.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed complex programs and led teams to success. Remember, they want to see how you turn complexity into structure and deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Shield.
We think you need these skills to ace Senior Program Manager in London
Some tips for your application 🫡
Showcase Your Experience: When applying, make sure to highlight your experience managing complex SaaS implementation programs. We want to see how you've led multi-disciplinary teams and navigated enterprise-level challenges, especially in regulated environments.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the key responsibilities and required experience mentioned in the job description. We love seeing candidates who take the time to align their skills with what we’re looking for.
Be Clear and Concise: In your written application, clarity is key. Use straightforward language to describe your achievements and how you’ve turned complexity into structure. We appreciate applications that are easy to read and get straight to the point.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shield Financial Compliance
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Program Manager role and its responsibilities. Familiarise yourself with the key tasks like end-to-end program governance and executive stakeholder management. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Since this is a senior delivery leadership position, be prepared to discuss specific examples of how you've led complex SaaS implementation programs. Highlight your ability to manage multi-party delivery and drive structured execution, as these are crucial for success in this role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your risk and dependency management skills. Think of past experiences where you turned complexity into structure and how you ensured predictable delivery. Use the STAR method (Situation, Task, Action, Result) to frame your answers effectively.
✨Research Shield and Its Impact
Take some time to research Shield’s mission and its impact on the financial services industry. Understanding their focus on compliance and communication governance will allow you to tailor your responses and demonstrate your genuine interest in contributing to their goals.