At a Glance
- Tasks: Support and optimise IT operations while leading a dynamic team.
- Company: Join Shield AI, a cutting-edge defence-tech company on a mission to protect lives.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Be part of a global team with exciting career advancement opportunities.
- Why this job: Make a real impact in a role that combines tech with meaningful missions.
- Qualifications: 3+ years in systems administration with strong Windows and Linux skills.
The predicted salary is between 45981 - 56199 £ per year.
Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
The Systems Administrator is responsible for supporting, securing, and optimizing enterprise IT operations. This includes end-user system support, infrastructure maintenance, IT asset lifecycle management, and leadership of junior team members. The ideal candidate brings strong technical expertise, organizational discipline, and a collaborative mindset to support a modern, scalable, and secure IT environment.
- Provide hands-on desktop, server, and systems administration support for Windows and Linux environments.
- Install, configure, and troubleshoot hardware and software issues across end-user devices and server systems.
- Administer user accounts, access control, and group policies using Active Directory and Azure AD.
- Manage IT assets throughout their lifecycle: procurement, deployment, support, and decommissioning.
- Ensure proper inventory control, software licensing compliance, and asset tracking using IT asset management tools.
- Generate reports on hardware/software usage, compliance, and asset depreciation for internal and audit needs.
- Contribute to technical documentation and team training.
- Collaborate with infrastructure, network, and security teams to support enterprise IT operations and incident response.
Requirements:
- 3+ years of experience in systems administration or enterprise desktop support roles.
- Strong proficiency in Windows and Linux operating systems.
- Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and endpoint security practices.
- Familiarity with IT asset management platforms.
- Ability to participate in an on-call rotation and off-hours maintenance windows.
- 5+ years of IT experience, with at least 2 years in a senior or mentoring capacity.
- Experience with Microsoft Endpoint Manager (Intune), JAMF, and scripting in PowerShell.
- Working knowledge of ITIL practices related to change, incident, and asset management.
- Previous experience in asset lifecycle planning and procurement strategy.
- Experience supporting remote and hybrid work environments.
- CompTIA, Microsoft, ITIL, Cisco certifications are a plus.
Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.
Remote IT System Administrator employer: Shield AI
At Shield AI, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Greater London. Our employees benefit from continuous growth opportunities, competitive compensation, and the chance to contribute to groundbreaking technologies in the defense sector, all while enjoying the dynamic lifestyle that London has to offer.
