Office Assistant for a Fashion Brand

Pay:£14.20 per hour

Job description:

Overview

We are a friendly small team running a boutique clothing brand specialising in silk and cashmere outfits, with a strong focus on the wedding market. We’re looking for a extremely organised, efficient office assistant/ironer to join our small team.

Applicants should be happy to work within a small, close knit team in the heart of Gloucestershire.

We are seeking a detail-oriented and highly efficient Office Assistant to join us. The ideal candidate will play a crucial role in ensuring the smooth operation of all the order processes, ironing and packing the orders and providing essential administrative support and customer service when needed. There will be a lot of ironing to do so someone who enjoys this and takes pride in making things look beautiful will be ideal. This position requires strong organisational skills, high attention to detail, loves ironing and excellent time management and communication abilities.

Responsibilities

• Ironing, packing and sending out orders
• Processing all orders , data entry, stock control, and maintaining office records.
• Corresponding with our team in India ensuring a smooth process of orders.
• Unpacking orders and organising accordingly
• Assist with incoming and outgoing correspondence, including emails and phone calls, while demonstrating professional phone etiquette.
• Putting together the orders to the tailoring team
• Cutting swatches
• Customer Service when needed at shows and in the showroom ( preferable )
• Organising showroom and keeping it clean and tidy
• Support the team with various administrative tasks to enhance overall productivity.
• Maintain an organised office environment by ensuring supplies are stocked and equipment is functioning properly.
• Liaising with the local tailors, dropping off fabric and picking up orders

Skills

• Ability to iron well and pack beautifully
• High attention to detail is essential as dealing with all customer orders and processing
• You will need to be reliable and have initiative
• Excellent phone etiquette and customer service
• Strong organisational abilities to manage multiple tasks effectively.
• Experience with Mac computer software
• Microsoft word, Google work suite, Google docs
• Very strong time management is essential
• A happy \’ can do \’ demeanour
• Strong administrative skills to support daily operations efficiently.
• Ability to type accurately, ensuring timely completion of tasks.
• Demonstrated phone etiquette for effective communication with clients and colleagues.
• Customer service face to face ( preferable )
• A proactive attitude towards problem-solving and a willingness to learn new skills as required.
• very basic book keeping ( desirable )
• Adobe Suite ( desirable )
• A eye for beauty and style ( desirable )

If you are looking for an opportunity to contribute to a beautiful boutique business and happy to work in a small team and be part of an independent fashion brand, enjoy ironing, are very organised with strong attention to detail then we hope to hear from you! Please send in your CV and cover letter.

Job Type: Part-time

Benefits

• Free parking
• Store discount

Education

• Certificate of Higher Education (required)

Licence/Certification

• Driving Licence (required)

Work Location: In person

Expected start date: 01/12/2025