Strategic Account Manager: Growth, Retention & Solutions
Strategic Account Manager: Growth, Retention & Solutions

Strategic Account Manager: Growth, Retention & Solutions

Full-Time 40000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance customer relationships and drive retention through strategic account management.
  • Company: Global IT solutions provider with a focus on innovation.
  • Benefits: Competitive salary, bonuses, and opportunities for professional growth.
  • Why this job: Make a real impact by understanding client needs and driving business success.
  • Qualifications: 2-4 years of experience, a bachelor’s degree, and strong interpersonal skills.
  • Other info: Join a dynamic team in the Greater London area with exciting career prospects.

The predicted salary is between 40000 - 50000 £ per year.

A global IT solutions provider is seeking a skilled Account Manager - Strategic to enhance customer relationships and drive retention in the Greater London area. This role involves understanding client needs, managing CRM activities, and hosting business reviews.

The ideal candidate will have:

  • 2-4 years of relevant experience
  • A bachelor’s degree
  • Strong interpersonal skills

The position offers competitive compensation between £40,000 and £50,000 annually, including bonuses.

Strategic Account Manager: Growth, Retention & Solutions employer: SHI

As a global IT solutions provider, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our Greater London location offers competitive compensation, including bonuses, and a collaborative environment where your contributions directly impact client success and satisfaction. Join us to be part of a team that values innovation and empowers you to excel in your career.
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Contact Detail:

SHI Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Account Manager: Growth, Retention & Solutions

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Strategic Account Manager role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching the company and its clients. Understand their needs and think about how you can enhance customer relationships and drive retention. Show them you’re the perfect fit!

✨Tip Number 3

Practice your pitch! Be ready to discuss your relevant experience and how it aligns with the role. Highlight your interpersonal skills and any successful CRM activities you've managed in the past.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that could be just right for you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Strategic Account Manager: Growth, Retention & Solutions

Customer Relationship Management (CRM)
Interpersonal Skills
Client Needs Assessment
Business Review Hosting
Account Management
Retention Strategies
Communication Skills
Analytical Skills
Problem-Solving Skills
Strategic Thinking
Negotiation Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Strategic Account Manager. Highlight your experience in enhancing customer relationships and driving retention, as these are key aspects of the job.

Showcase Your Skills: Don’t forget to emphasise your interpersonal skills! We want to see how you’ve successfully managed client needs and hosted business reviews in your previous roles.

Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for this position.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at SHI

✨Know Your Clients

Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can enhance customer relationships and drive retention effectively.

✨Showcase Your CRM Skills

Be prepared to discuss your experience with CRM systems. Highlight specific examples of how you've used these tools to manage client relationships and improve retention rates in your previous roles.

✨Prepare for Business Reviews

Since hosting business reviews is part of the role, think about how you would structure a review meeting. Prepare a mock agenda and be ready to discuss how you would present insights and solutions to clients.

✨Demonstrate Interpersonal Skills

Strong interpersonal skills are crucial for this position. Practice articulating your communication style and how you build rapport with clients. Consider sharing anecdotes that showcase your ability to connect and resolve issues effectively.

Strategic Account Manager: Growth, Retention & Solutions
SHI

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