At a Glance
- Tasks: Lead strategic partner plans and build strong relationships for long-term success.
- Company: Join SHI International, a $16 billion global IT solutions provider.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Diverse workplace with world-class facilities and a commitment to employee well-being.
- Why this job: Make an impact by collaborating with key partners and driving mutual growth.
- Qualifications: Bachelor’s degree and 3+ years in partner or project management required.
The predicted salary is between 70000 - 70000 € per year.
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Job Summary
The Manager of Partner Management develops and executes strategic partner plans to align with organizational goals, establishing strong relationships with key partners for long-term success. This role involves leading negotiations, analyzing partner performance, and collaborating with cross-functional teams to integrate solutions and align business operations. The Manager provides leadership to the partner management team, implements training programs, and ensures compliance with agreements while reporting on performance metrics to senior management.
Role Description
- Develop and execute strategic partner plans that align with organizational goals and drive mutual growth.
- Establish and maintain strong relationships with key partners to ensure long-term collaboration and success.
- Lead negotiations and agreements with partners to ensure mutually beneficial outcomes.
- Analyze partner performance and develop strategies to enhance partner effectiveness and drive revenue.
- Collaborate with cross-functional teams to integrate partner solutions and align business operations.
- Monitor industry trends and competitive landscape to identify new partnership opportunities.
- Provide leadership and guidance to the partner management team, fostering a culture of collaboration and achievement.
- Develop and implement partner training programs to enhance partner knowledge and engagement.
- Ensure compliance with partner agreements and organizational policies.
- Regularly report on partner performance metrics and provide insights to senior management.
Behaviors and Competencies
- Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
- Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
- Business Acumen: Can develop and execute business plans to drive growth and profitability.
- Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization’s needs.
- Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.
- Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
- Conflict Resolution: Can resolve complex conflicts and negotiate win-win outcomes.
- Decision-Making: Can facilitate group decision-making processes, build consensus, and commit to a course of action even in the face of uncertainty.
- Relationship Building: Can take ownership of complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management.
- Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.
Skill Level Requirements
- Ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment. - Expert
- Proven ability to develop, launch, and manage effective human resources programs that meet organizational objectives and enhance employee engagement and productivity. - Expert
- Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth. - Expert
- Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Expert
- Experience in utilizing video conferencing platforms, hosting virtual meetings, managing participant interactions, and troubleshooting common technical issues. - Expert
Other Requirements
- Completed Bachelor’s Degree in Business or related field required
- 3+ years of experience in partner or project management
- 3+ years of experience presenting to partners, internal management, and client/customer executives
- 1+ years of management experience preferred
- Ability to travel 20%
The estimated annual pay range for this position is £70,000 base salary plus bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Manager - Partner Services in Milton Keynes employer: SHI
At SHI International Corp., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous professional development opportunities and comprehensive health and wellness benefits, ensuring our team members thrive both personally and professionally. Located in the heart of the UK, our world-class facilities and cutting-edge technology create an inspiring environment where you can make a meaningful impact while building lasting relationships with key partners.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Partner Services in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SHI through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching SHI’s recent projects and partnerships. Show us that you’re not just interested in the role but also in how you can contribute to their ongoing success.
✨Tip Number 3
Practice your negotiation skills! As a Manager of Partner Services, you’ll need to demonstrate your ability to lead negotiations. Role-play with a friend to get comfortable with discussing terms and finding win-win solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the SHI team.
We think you need these skills to ace Manager - Partner Services in Milton Keynes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Manager - Partner Services role. Highlight your experience in partner management and strategic planning, as these are key aspects of the job. We want to see how your skills align with our goals!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples that demonstrate your ability to build relationships and drive results. This will help us understand the impact you've made in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SHI
✨Know Your Partners
Before the interview, research SHI International Corp. and its key partners. Understand their business model, recent developments, and how they align with your experience. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Manager of Partner Services, you'll need to lead a team. Prepare examples of how you've successfully led teams in the past, focusing on collaboration and achieving results. Be ready to discuss your approach to fostering a positive team culture.
✨Prepare for Negotiation Scenarios
Since negotiations are a big part of this role, think of specific instances where you've negotiated successfully. Be prepared to discuss your strategies and how you achieved mutually beneficial outcomes. This will highlight your analytical thinking and decision-making skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your strategic thinking. Inquire about SHI's future partnership goals or how they measure partner performance. This not only shows your interest but also your understanding of the role's importance in driving growth.