At a Glance
- Tasks: Proactively resolve customer inquiries and deliver exceptional experiences.
- Company: Largest minority- and woman-owned enterprise in the U.S. with a commitment to diversity.
- Benefits: Health, wellness, financial benefits, and continuous professional growth opportunities.
- Other info: Work in world-class facilities with the latest technology.
- Why this job: Join a dynamic team and enhance client experiences while developing your career.
- Qualifications: Bachelor’s degree or 2 years of customer service experience required.
The predicted salary is between 36000 - 60000 £ per year.
Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience.
Source and develop comprehensive pricing quotes based on customers' IT requirements, including new hardware, software, and associated services.
- Exceptional communication skills (verbal and written)
- Strong sales acumen with the ability to identify customer needs and offer suitable solutions.
- Excellent time management and organizational skills
- Initiative-taking and strategic approach to sales, aimed at enhancing the client experience.
- Ability to work effectively in a fast-paced, collaborative environment.
Completed bachelor’s degree (College/University) or minimum 2 years of Customer Service experience in a Corporate or Office Setting.
Have successfully completed the Inside Sales onboarding curriculum and training requirements outlined by management.
Inside Client Account Manager in Milton Keynes employer: SHI
At SHI International Corp., we pride ourselves on fostering a collaborative and inclusive work environment where every employee is valued. As a UK Partner Services Specialist, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while contributing to a dynamic team dedicated to delivering exceptional service. Located in a vibrant area, our company culture promotes work-life balance and encourages innovation, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Client Account Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but also for their team. We love seeing candidates who align with our commitment to diversity!
✨Tip Number 3
Practice your pitch! Be ready to discuss how your skills match the job description. Highlight your sales acumen and customer service experience to stand out in the fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Inside Client Account Manager in Milton Keynes
Some tips for your application 🫡
Show Off Your Communication Skills:Since exceptional communication is key for the Inside Client Account Manager role, make sure your written application reflects this. Use clear, concise language and avoid jargon. We want to see how you can convey your thoughts effectively!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in customer service and sales. We love seeing how your background aligns with our needs.
Highlight Your Problem-Solving Skills:In your application, share examples of how you've proactively resolved customer inquiries or issues in the past. We’re looking for that ‘complete-first-time’ attitude, so let us know how you’ve delivered exceptional customer experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SHI
✨Know Your Stuff
Before the interview, make sure you understand the company’s commitment to diversity and their focus on exceptional customer service. Research their products and services so you can speak confidently about how your skills align with their needs.
✨Showcase Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively resolved customer inquiries in the past, demonstrating your proactive approach and ability to deliver a great customer experience.
✨Demonstrate Sales Acumen
Be ready to discuss your sales experience and how you've identified customer needs in previous roles. Think of specific instances where you successfully offered solutions that enhanced the client experience, as this will show your strategic approach to sales.
✨Time Management is Key
In a fast-paced environment, time management is crucial. Prepare to share how you prioritise tasks and manage your time effectively. You might want to mention any tools or techniques you use to stay organised and ensure you meet deadlines.
