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For Companies At a Glance
- Tasks: Resolve customer inquiries and deliver exceptional service while providing IT pricing quotes.
- Company: Leading IT solutions provider in the UK with a focus on customer satisfaction.
- Benefits: Remote-friendly work, professional growth opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Bachelor’s degree or 2 years in corporate customer service required.
- Other info: Fast-paced environment with a commitment to employee well-being.
The predicted salary is between 28800 - 48000 £ per year.
A leading IT solutions provider in the United Kingdom is looking for candidates skilled in customer service and sales. The role involves proactively resolving inquiries, delivering exceptional customer experiences, and providing comprehensive pricing quotes for IT requirements.
Ideal candidates possess a bachelor’s degree or a minimum of 2 years in a corporate customer service setting. You will thrive in a fast-paced, collaborative environment, supported by a commitment to professional growth and well-being.
Client Account Manager — IT Solutions & Quotes (Remote-Friendly) in Milton Keynes employer: SHI
Contact Detail:
SHI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager — IT Solutions & Quotes (Remote-Friendly) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry and let them know you're on the hunt for a Client Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and sales. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experiences and how they relate to the job.
✨Tip Number 3
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience in resolving inquiries and delivering exceptional customer experiences. Use specific examples to demonstrate how you've excelled in similar situations.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, it shows you're serious about joining our team and ready to contribute to our collaborative environment.
We think you need these skills to ace Client Account Manager — IT Solutions & Quotes (Remote-Friendly) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and sales skills. We want to see how your experience aligns with the role of Client Account Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT solutions and how you can deliver exceptional customer experiences. Let us know what makes you the perfect fit for our team.
Showcase Your Problem-Solving Skills: In this role, you'll need to proactively resolve inquiries. Share examples in your application that demonstrate your ability to tackle challenges head-on and provide effective solutions for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SHI
✨Know Your IT Solutions
Make sure you brush up on the latest IT solutions and trends. Familiarise yourself with the company's offerings and be ready to discuss how they can meet customer needs. This shows your genuine interest and helps you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you resolved inquiries or turned a negative experience into a positive one. This will demonstrate your ability to deliver exceptional customer experiences.
✨Practice Your Sales Pitch
Since the role involves providing pricing quotes, practice how you would present these to clients. Be clear, concise, and confident in your delivery. Role-playing with a friend can help you refine your approach and boost your confidence.
✨Emphasise Collaboration and Growth
In a fast-paced environment, teamwork is key. Be prepared to discuss how you've successfully collaborated with others in previous roles. Also, express your commitment to professional growth and how you plan to contribute to the team's success.
