At a Glance
- Tasks: Join a dynamic team to configure and troubleshoot cutting-edge tech solutions.
- Company: SHI International Corp., a leading global IT solutions provider.
- Benefits: Enjoy health benefits, professional growth, and a supportive work environment.
- Other info: Opportunities for career advancement in a diverse and inclusive workplace.
- Why this job: Make a real impact by solving tech challenges for diverse clients.
- Qualifications: Experience in computer systems, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
An Integration Engineer is an experienced/certified technician working within a large team to complete customer orders. This tech will work on various computer systems and technologies to perform configurations, integrations, system upgrades, hardware/software troubleshooting, and asset management. This position reports directly to the Integration Manager and is primarily responsible for advanced technical configurations and troubleshooting.
Role Description
- System Imaging (using SCCM, MDT, USB boot, PXE boot, etc.)
- Computer hardware installation/upgrades (including but not limited to memory, hard drives, and NICs)
- Software/OS configurations on various computer and mobile devices
- BIOS configurations and upgrades
- Constant use of AX (Microsoft Dynamics) for order tracking, check in/out, asset information recording, etc.
- Asset tagging and asset management with accurate data logging.
- Communicate and escalate with sales teams, customers, ICS team, and management on a regular basis regarding customer orders
- Establish and maintain effective working relationships during the course of assignment to complete delivery
- Explain/deliver/and communicate technical information such as networking information, system errors, and OS configurations in a clear and concise fashion that is easily understood.
- Unpacking, packing, and kitting of hardware and components
- May assist in creating build instructions for each customer/project
- Independently acquire additional skills to maintain technical competencies
- Ensure all client related information and documentation is handled in accordance to ISO 27001 requirements.
- Assist other departments as required by the management team.
Skill Level Requirements
- Ability to take initiative
- Ability to work efficiently and effectively to meet deadlines
- Proficient in Microsoft Office Word and Outlook
- Ability to explain technical information such as networking information, system errors, and OS configurations in layman’s terms
- Ability to read and interpret technical instructions/manuals, troubleshooting guides, and manufacturer specifications
- Ability to learn additional skills to maintain technical competencies
Other Requirements
- Proficient in Microsoft Office Excel
- Prior computer related experience
- MS Dynamics / AX knowledge
- 2 years disassembling and/or assembling computers and configuring Windows operating systems
- 4 x GCSEs
Certifications (preferred but not essential)
- Microsoft MCP
- CompTIA A+
- CISCO
- General Vendor certification.
Unique Requirements
- Extended hours may be required to complete some special projects
- This position is expected to frequently bend, lift, walk and stand for extended periods of time
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
Integration Engineer - UK in Dodworth employer: SHI
At SHI International Corp., we pride ourselves on being a leading global provider of IT solutions, offering our employees a dynamic work environment in Dodworth, UK. With a strong commitment to diversity and continuous professional development, we provide comprehensive health and wellness benefits, alongside world-class facilities that empower our team to thrive. Join us to be part of a collaborative culture where your contributions are valued and growth opportunities abound.
StudySmarter Expert Advice🤫
We think this is how you could land Integration Engineer - UK in Dodworth
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at SHI. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your technical prowess can really set you apart from the competition.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common integration scenarios and troubleshooting techniques. Being able to explain your thought process clearly will impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the SHI team.
We think you need these skills to ace Integration Engineer - UK in Dodworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Integration Engineer role. Highlight relevant experience and skills that match the job description, like your technical know-how and any certifications you have. We want to see how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and ability to communicate technical info clearly – we love that!
Show Off Your Technical Skills:In your application, be sure to showcase your technical skills, especially those related to system imaging, hardware installation, and software configurations. We’re looking for someone who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at SHI
✨Know Your Tech Inside Out
As an Integration Engineer, you'll be dealing with various systems and configurations. Brush up on your knowledge of SCCM, MDT, and BIOS configurations. Be ready to discuss your hands-on experience with these technologies during the interview.
✨Communicate Clearly
You'll need to explain technical concepts in a way that's easy for others to understand. Practice articulating complex ideas simply, especially around networking and OS configurations. This will show that you can bridge the gap between tech and non-tech teams.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Whether it's troubleshooting hardware issues or managing asset information, having specific scenarios ready will demonstrate your ability to think critically and act decisively.
✨Familiarise Yourself with SHI's Values
Research SHI International Corp. and understand their commitment to diversity and employee growth. Aligning your answers with their values during the interview will show that you're not just a fit for the role, but also for the company culture.
