SHI UK is seeking a Customer Success Manager for Cisco products to onboard customers, guide them through lifecycle stages, and drive retention and growth. You will act as a subject matter expert and collaborate with internal teams to align Cisco offerings with customer goals.
You will analyze usage reports, manage service delivery workflows, and maintain proactive communication with customers and partners to foster trust and ensure successful outcomes.
Cisco Customer Success Architect employer: SHI
At SHI UK, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and mentorship programmes, ensuring that our team members thrive in their careers. Located in a vibrant tech hub, we offer competitive benefits and the chance to work on cutting-edge projects that make a real impact in the enterprise cloud and data landscape.
