Field marketing manager for events in London

The Field Marketing Manager will collaborate with internal and external partners to plan and execute event logistics, including venue selection, contract negotiation, and overall coordination. This role involves designing event concepts, managing budgets, providing customer service during events, and addressing attendee needs to ensure a seamless experience. The coordinator will also handle promotional items, facilitate communication among stakeholders, and support the events team by filling in for other roles as needed, all while maintaining professionalism and fostering relationships.

Responsibilities:

• Collaborate with internal and external partners to plan, coordinate, and execute event logistics, ensuring transparency and accuracy.
• Research and select venues, negotiate and execute contracts with vendors such as caterers, hotels, and transportation providers.
• Design and strategize event concepts, collaborating with team members for larger events and implementing creative ideas.
• Manage and track event budgets, reconcile financials, and maintain accurate records for review and reporting.
• Provide hands-on customer service during events, addressing attendee questions, and ensuring a seamless experience.
• Anticipate and respond to customer needs and resolve issues during events to maintain synergy and satisfaction.
• Coordinate all logistical aspects of events, including travel, lodging, catering, and transportation arrangements.
• Oversee and maintain promotional items for events, including research, selection, ordering, and distribution.
• Meet and greet vendors, employees, customers, and partners, facilitating communication and fostering relationships.
• Support the events team and fill in for other roles as needed, while maintaining professionalism and providing guidance.

Requirements:

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently.
• Intermediate proficiency in utilizing video conferencing platforms, hosting virtual meetings, managing participant interactions, and troubleshooting common technical issues.
• Intermediate ability to manage and maintain confidential information.
• Intermediate familiarity with Concur and other airline carrier tools such as JetBlue and United for managing travel arrangements.
• Intermediate proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth.
• Completed Bachelor’s Degree or relevant work experience required.
• 3-5 years of experience in a similar role.
• 3-5 years of experience working with sales organizations and/or senior level executives.
• Ability to travel 20%.
• Ability to work flexible hours.
• Ability to work weekends.

Conditions:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
• The estimated annual pay range for this position is £45,000 - £60,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.