At a Glance
- Tasks: Partner with teams to design innovative tech solutions for customers.
- Company: Join SHI, a leading global IT solutions provider with a diverse workforce.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with excellent career advancement opportunities.
- Why this job: Make an impact in tech while collaborating on exciting projects across various domains.
- Qualifications: Experience in pre-sales and a solid understanding of networking and cloud technologies.
The predicted salary is between 50000 - 65000 £ per year.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them.
If you join our team, you’ll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
The Solutions Engineer is a pre-sales technical specialist who partners with account teams to identify, shape, and progress customer opportunities across networking, cybersecurity, data centre, cloud, and AI. The role focuses on understanding customer challenges, designing outcome-led solutions, and supporting sales through the full opportunity lifecycle, leveraging broad technical knowledge across multiple technology domains.
The Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces.
Role Description (Including but not limited to)
- Partner with Account Executives to identify, qualify, and progress customer opportunities across new and existing accounts.
- Engage customers to understand business drivers, technical challenges, and transformation priorities across networking, cybersecurity, cloud, data centre, and AI.
- Design and articulate integrated, outcome-led solutions that span multiple technology domains.
- Support the full pre-sales lifecycle, including discovery, solution design, proposals, presentations, and technical validation.
- Act as a technical advisor within sales engagements, aligning solutions to customer needs, risk profile, and budget.
- Collaborate with internal teams (services, delivery, partners) to ensure solutions are feasible, scalable, and commercially viable.
- Build and maintain relationships with key technology partners and vendors across all core domains.
- Contribute to account strategies and pipeline development, providing technical input into deal qualification and progression.
- Deliver customer presentations, workshops, and demonstrations tailored to varying levels of technical and business stakeholders.
- Support sales enablement by coaching account teams on technology positioning and opportunity strategy.
- Stay informed on emerging technologies and market trends, particularly in AI, cybersecurity, and cloud innovation.
Behaviors and Competencies
- Experience supporting pre-sales activities and customer-facing engagements – Intermediate
- Broad technical understanding across networking, cybersecurity, data centre, cloud, and/or AI – Intermediate
- Ability to design and position multi-domain solutions aligned to customer business outcomes – Intermediate
- Strong customer-facing communication and presentation skills, across technical and non-technical audiences – Intermediate
- Experience working on complex sales opportunities or bid cycles – Intermediate
- Understanding of modern enterprise IT environments, including hybrid cloud, security frameworks, and network architectures – Intermediate
- Ability to translate technical capabilities into business value – Intermediate
- Experience working with leading enterprise technology vendors across multiple domains – Intermediate
- Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
- Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
- Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
- Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
- Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
- Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
- Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
- Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
- Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
- Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.
Skill Level Requirements
- Experience working in complex Data Center sales opportunities - Intermediate
- Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
- Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
- Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
- Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
- Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
Other Requirements
- Completed Bachelor’s Degree or relevant work experience required
- 3-5 years of experience in a similar role
- Ability to travel to SHI, Partner, and Customer Events
- Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix
The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
Core Solutions Engineer in London employer: SHI International
At SHI International Corp., we pride ourselves on being a leading global provider of IT solutions, where our employees are at the heart of our success. With a strong commitment to diversity and continuous professional growth, we offer a supportive work culture that prioritises health, wellness, and financial security for you and your family. Our state-of-the-art facilities and focus on innovation ensure that you have the tools and opportunities to thrive in your role as a Core Solutions Engineer, making a meaningful impact in the technology landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Core Solutions Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SHI International values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SHI International might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SHI International!
✨Direct Apply to SHI International
Let's not forget to apply directly through the SHI International website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Core Solutions Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SHI International.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SHI International. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SHI International
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
