At a Glance
- Tasks: Join a dynamic team to configure and troubleshoot cutting-edge tech systems.
- Company: SHI International Corp., a leading global IT solutions provider.
- Benefits: Diverse workplace, health benefits, professional growth, and flexible work options.
- Other info: Opportunities for career advancement in a collaborative and inclusive culture.
- Why this job: Make an impact in tech while developing your skills in a supportive environment.
- Qualifications: Experience with computer systems, Microsoft Office, and a passion for tech.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them.
If you join our team, you’ll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
An Integration Engineer is an experienced/certified technician working within a large team to complete customer orders. This tech will work on various computer systems and technologies to perform configurations, integrations, system upgrades, hardware/software troubleshooting, and asset management. This position reports directly to the Integration Manager and is primarily responsible for advanced technical configurations and troubleshooting.
Role Description
- System Imaging (using SCCM, MDT, USB boot, PXE boot, etc.)
- Computer hardware installation/upgrades (including but not limited to memory, hard drives, and NICs)
- Software/OS configurations on various computer and mobile devices
- BIOS configurations and upgrades
- Constant use of AX (Microsoft Dynamics) for order tracking, check in/out, asset information recording, etc.
- Asset tagging and asset management with accurate data logging.
- Communicate and escalate with sales teams, customers, ICS team, and management on a regular basis regarding customer orders
- Establish and maintain effective working relationships during the course of assignment to complete delivery
- Explain/deliver/and communicate technical information such as networking information, system errors, and OS configurations in a clear and concise fashion that is easily understood.
- Unpacking, packing, and kitting of hardware and components
- May assist in creating build instructions for each customer/project
- Independently acquire additional skills to maintain technical competencies
- Ensure all client related information and documentation is handled in accordance to ISO 27001 requirements.
- Assist other departments as required by the management team.
Skill Level Requirements
- Ability to take initiative
- Ability to work efficiently and effectively to meet deadlines
- Proficient in Microsoft Office Word and Outlook
- Ability to explain technical information such as networking information, system errors, and OS configurations in layman’s terms
- Ability to read and interpret technical instructions/manuals, troubleshooting guides, and manufacturer specifications
- Ability to learn additional skills to maintain technical competencies
Other Requirements
- Proficient in Microsoft Office Excel
- Prior computer related experience
- MS Dynamics / AX knowledge
- 2 years disassembling and/or assembling computers and configuring Windows operating systems
- 4 x GCSEs
- Certifications (preferred but not essential): Microsoft MCP, CompTIA A+, CISCO, General Vendor certification.
Unique Requirements
- Extended hours may be required to complete some special projects
- This position is expected to frequently bend, lift, walk and stand for extended periods of time
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
Integration Engineer - UK employer: SHI International
At SHI International Corp., we pride ourselves on being a leading global provider of IT solutions, where our employees are at the heart of our success. As an Integration Engineer in the UK, you will benefit from a culture that champions diversity and offers continuous professional growth, alongside comprehensive health and wellness benefits. With state-of-the-art facilities and a commitment to employee development, SHI provides a dynamic environment where you can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Integration Engineer - UK
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend tech meetups, and connect with current SHI employees on LinkedIn. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects that highlight your technical prowess, make sure to share them during interviews. It’s a great way to demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common integration scenarios and troubleshooting techniques. Being able to explain your thought process clearly will impress the interviewers and show you’re ready for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the SHI team!
We think you need these skills to ace Integration Engineer - UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Integration Engineer role. Highlight relevant experience and skills that match the job description, like your technical know-how with systems and software configurations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team at SHI. Keep it concise but impactful!
Show Off Your Technical Skills:Don’t shy away from showcasing your technical skills in your application. Mention specific tools and technologies you've worked with, especially those listed in the job description, like Microsoft Dynamics or SCCM.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SHI International
✨Know Your Tech Inside Out
As an Integration Engineer, you'll be dealing with various systems and configurations. Brush up on your knowledge of SCCM, MDT, and BIOS configurations. Be ready to discuss your hands-on experience with hardware installations and troubleshooting, as this will show your technical prowess.
✨Communicate Clearly
You'll need to explain complex technical information in a way that's easy to understand. Practice articulating your thoughts on networking issues or OS configurations. Use simple language and examples to demonstrate your ability to communicate effectively with both technical and non-technical audiences.
✨Show Initiative and Problem-Solving Skills
Employers love candidates who can take the initiative. Prepare examples of times you've independently learned new skills or solved technical problems. This will highlight your proactive approach and ability to adapt, which are crucial for the role.
✨Familiarise Yourself with SHI's Values
Since SHI prides itself on diversity and employee growth, do some research on their culture and values. Be ready to discuss how you align with these principles and how you can contribute to a positive team environment. This shows that you're not just interested in the job, but also in being part of their community.
