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For Companies At a Glance
- Tasks: Lead strategic partner plans and build strong relationships for long-term success.
- Company: Join the largest minority- and woman-owned enterprise in the U.S.
- Benefits: Enjoy health, wellness, financial benefits, and continuous professional growth.
- Other info: Dynamic role with opportunities for leadership and travel.
- Why this job: Make an impact by driving collaboration and enhancing partner effectiveness.
- Qualifications: Bachelor’s degree and 3+ years in partner or project management required.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Benefits
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World‑class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
The Manager of Services Partner Management develops and executes strategic partner plans to align with organizational goals, establishing strong relationships with key partners for long‑term success. This role involves leading negotiations, analyzing partner performance, and collaborating with cross‑functional teams to integrate solutions and align business operations. The Manager provides leadership to the partner management team, implements training programs, and ensures compliance with agreements while reporting on performance metrics to senior management.
Role Description
- Develop and execute strategic partner plans that align with organizational goals and drive mutual growth.
- Establish and maintain strong relationships with key partners to ensure long‑term collaboration and success.
- Lead negotiations and agreements with partners to ensure mutually beneficial outcomes.
- Analyze partner performance and develop strategies to enhance partner effectiveness and drive revenue.
- Collaborate with cross‑functional teams to integrate partner solutions and align business operations.
- Monitor industry trends and competitive landscape to identify new partnership opportunities.
- Provide leadership and guidance to the partner management team, fostering a culture of collaboration and achievement.
- Develop and implement partner training programs to enhance partner knowledge and engagement.
- Ensure compliance with partner agreements and organizational policies.
- Regularly report on partner performance metrics and provide insights to senior management.
Behaviors and Competencies
- Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
- Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
- Business Acumen: Can develop and execute business plans to drive growth and profitability.
- Change Management: Can manage major changes in organizational processes or policies, facilitate change management processes among others, mentor others in effective change management, and adapt change management style based on the situation and the organization’s needs.
- Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.
- Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
- Conflict Resolution: Can resolve complex conflicts and negotiate win‑win outcomes.
- Decision‑Making: Can facilitate group decision‑making processes, build consensus, and commit to a course of action even in the face of uncertainty.
- Relationship Building: Can take ownership of complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management.
- Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.
Skill Level Requirements
- Ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment. – Expert
- Proven ability to develop, launch, and manage effective human resources programs that meet organizational objectives and enhance employee engagement and productivity. – Expert
- Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth. – Expert
- Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision‑making and drive sustainable growth. – Expert
- Experience in utilizing video conferencing platforms, hosting virtual meetings, managing participant interactions, and troubleshooting common technical issues. – Expert
Other Requirements
- Completed Bachelor’s Degree in Business or related field required
- 3+ years of experience in partner or project management
- 3+ years of experience presenting to partners, internal management, and client/customer executives
- 1+ years of management experience preferred
- Ability to travel 20%
The compensation for this position is dependent on job‑related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Partner Services Manager employer: SHI International Corp.
Contact Detail:
SHI International Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Services Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential partners or colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills in interviews! When you get that chance to chat with hiring managers, come prepared with examples of how you've successfully managed partnerships or led teams. Use specific metrics to demonstrate your impact – numbers speak volumes!
✨Tip Number 3
Research the company inside out. Understand their values, recent projects, and industry trends. This knowledge will not only help you tailor your conversations but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It’s a simple way to keep the conversation going and remind them of your enthusiasm for the role. Plus, it shows you’re proactive!
We think you need these skills to ace Partner Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partner Services Manager role. Highlight your experience in partner management and how it aligns with our goals at StudySmarter. We want to see how you can contribute to our success!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your analytical thinking, relationship building, and strategic planning abilities. We love seeing how you’ve made an impact in previous roles.
Be Authentic: Let your personality shine through in your application. We value diversity and want to know who you are beyond your qualifications. Share your passion for partner management and how you can bring a unique perspective to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at SHI International Corp.
✨Know Your Partners
Before the interview, research the company's key partners and their strategic goals. Understanding their business model and how they align with the organisation's objectives will help you demonstrate your ability to cultivate effective relationships.
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples where you've used analytical thinking to solve complex problems. Highlight how your insights led to successful outcomes in previous roles, especially in partner management or negotiations.
✨Demonstrate Leadership Experience
Since this role involves leading a team, share your experiences in managing teams or projects. Talk about how you've fostered collaboration and guided others through change, showcasing your adaptability and decision-making skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your conflict resolution and negotiation skills. Practice articulating your thought process and strategies for achieving win-win outcomes, as this will reflect your capability to handle real-world challenges.