At a Glance
- Tasks: Lead logistics operations and manage international shipments of IT products.
- Company: Join SHI International, a $16 billion global IT solutions provider.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Diverse workplace committed to equal opportunity and employee development.
- Why this job: Make an impact in a dynamic role with a focus on innovation and teamwork.
- Qualifications: 5+ years in logistics, especially in IT, with strong customs knowledge.
The predicted salary is between 47000 - 55000 ÂŁ per year.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them.
If you join our team, you’ll enjoy:
- Our commitment to diversity, as the largest minority‑ and woman‑owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World‑class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
SHI has an exciting opportunity available for a Manager – Logistics Controller based in Barnsley, South Yorkshire. This is a unique opportunity for the suitable candidate to be involved in the set up and implementation of logistics and export processes out of our Barnsley (UK) and Tiel (NL) facilities. The role will primarily focus on the shipments of IT products as well as fully built and configured server racks to the UK, EEA and other areas as the business requires.
The Senior Logistics Controller will be responsible for leading all international logistics requests and ensuring communication with stakeholders is proactively managed. This role will collaborate with the wider business and work as part of the global export team. You will be responsible for the management of the Logistics Coordinator and for ensuring that all SLAs are adhered to while maintaining a proactive approach to communications and ensuring updates are provided in a timely fashion, achieving a high level of both internal and client satisfaction. This position is a hands‑on role, and the suitable candidate is expected to lead by example and work alongside various UK and US‑based teams. The role has a dual reporting line to the International Logistics Director (US‑based) and the International IC Solutions Director (UK‑based). The role will be based full‑time out of the Barnsley integration centre located in Dodworth.
Responsibilities
- Manage the day‑to‑day activities of the current logistics coordinator.
- Conduct regular 1:1 meetings with the logistics coordinator.
- Ensure that quotes are received in a timely fashion to ensure maximum internal and client satisfaction.
- Maintain high‑standard communication between the logistics department and the wider business.
- Provide regular and accurate updates on quote and shipment progress to the wider business.
- Obtain cost‑effective domestic shipping quotes.
- Arrange shipments out of the UK and Tiel facilities.
- Export IT‑related equipment from the UK and Tiel to EEA regions.
- Export IT‑related equipment outside of EEA regions.
- Import IT‑related equipment from the EU and beyond.
- Keep abreast of rules and regulations regarding regional trade regulations, development and implementation of business processes, tariff interpretation and classification, clearance and brokerage, import and export compliance.
- Ensure management and employees follow the trade‑related regulations of relevant agencies and that company trade‑related policies and procedures are being followed; monitor trade processes, audit, report, and implement corrective action.
- Proactively monitor and communicate significant changes in customs legislation, international trade operations, new trade agreements, and other programs that may impact the business.
- Represent and respond to inquiries from Customs and other government agencies.
- Lead the development and implementation of the company’s procedures relating to import/export control and assist in establishing consistent standards for ensuring the proper tariff and export control classification and valuation methodologies for company import/export transactions.
- Own and manage relationships with company‑designated freight forwarders and customs brokers.
- Provide advice for classification of products.
- Oversee international and domestic logistics processes and procedures and intervene as necessary.
- Assist with and field calls for distressed imports.
- Serve as the main liaison between sales and the warehouse regarding shipment coordination.
- Identify and attend any required export training.
- Perform other logistical functions as deemed necessary by the Logistics Director or site Director.
Qualifications
- Logistics experience in the IT industry is essential.
- Minimum five years of experience in logistics coordination.
- Minimum five years of experience working with sales/sales‑support functions.
- Minimum three years of experience exporting IT equipment into EEA countries from the UK.
Required Skills
- Extensive knowledge of applicable trade regulations (US, UK, EU).
- Experience dealing with Customs Regulations in multiple EU countries.
- Sound understanding of UK, EU and US requirements and customs systems for import/export compliance and procedures.
- Ability to prioritise and work effectively under time/workload pressure.
- Ability to advise supporting departments quickly and efficiently.
The estimated annual pay range for this position is £47,000 – £55,000, which includes a base salary and bonus. Compensation will vary by individual based on job‑related knowledge, skills, experience, and market location.
SHI UK is an equal‑opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and are dedicated to providing a fair and accessible recruitment process.
Manager - Logistics Controller employer: SHI International Corp.
Contact Detail:
SHI International Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Logistics Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and IT sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching SHI International Corp. and its logistics operations. Understand their values and how they approach international shipping. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 3
Practice your communication skills! As a Manager - Logistics Controller, you’ll need to keep everyone in the loop. Role-play common interview scenarios with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SHI team and ready to dive into the logistics world.
We think you need these skills to ace Manager - Logistics Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Manager - Logistics Controller role. Highlight your logistics experience, especially in the IT industry, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing logistics and working with international teams.
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and provide examples of how you've effectively communicated with stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at SHI International Corp.
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially in the IT sector. Understand the key processes involved in shipping IT products and server racks, as well as the relevant trade regulations. This will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder communication, be prepared to demonstrate your communication skills during the interview. Think of examples where you've successfully managed communications in previous roles, especially in high-pressure situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, how would you handle a delay in shipment or a sudden change in customs regulations? Practising these scenarios can help you articulate your thought process clearly.
✨Highlight Your Leadership Experience
As you'll be managing a logistics coordinator, it's crucial to highlight any leadership experience you have. Share specific examples of how you've led teams, conducted meetings, and ensured high levels of satisfaction among clients and internal stakeholders.