Business Development Executive - ITAM in London

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. The heartbeat of SHI is our employees – all 7,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman‑owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World‑class facilities and the technology you need to thrive – in our offices or yours.

The Business Development Executive is responsible for generating and driving pipeline by understanding customer needs and positioning company solutions, developing strategic C‑Level relationships, and implementing go‑to‑market strategies with IT Asset Management technologies. This role involves partnering with sales leadership to execute acquisition strategies, guiding customers through governance best practices, and collaboratively delivering long‑term value through ITAM services. This role requires attendance at the Milton Keynes, UK office.

Role Description:

• Generate, identify, and drive pipeline by understanding customer IT asset management needs and positioning relevant ITAM services and solutions that address compliance, optimization, and lifecycle challenges.
• Deliver a streamlined and transparent IT asset management experience for customers, supporting them through onboarding to the company’s ITAM Managed Services, including discovery, data normalization, and tool integration.
• Improve the ITAM acumen of SHI’s field and inside sales teams by partnering with regional and district managers and collaborating closely with ITAM specialists and technical resources in your assigned region.
• Strategically partner with sales leadership and account executives to execute the acquisition strategy for ITAM services across hardware, software, SaaS, and cloud asset management.
• Report, forecast, and track ITAM‑related sales activity within the region to ensure opportunities progress effectively and align with customer governance, compliance, and cost‑control needs.
• Present the value of the company’s IT asset management capabilities at customer events and industry engagements, with occasional travel to meet customers and support regional initiatives.
• Develop, test, refine, and scale sales strategies to drive adoption of ITAM services, including software asset management, hardware asset management, and SaaS optimization programs.
• Guide customers through ITAM governance best practices, ensuring they establish accurate data foundations, effective policies, and scalable processes for long‑term asset visibility and control.
• Work collaboratively with company sellers, internal ITAM resources, licensing experts, procurement teams, and service partners to deliver continuous value and measurable outcomes for customers.

Behaviors and Competencies:

• Adaptability: can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
• Communication: can effectively communicate complex ideas and information, and can adapt communication style to the audience.
• Negotiation: can identify opportunities for compromise, propose solutions, and take action to influence outcomes without explicit instructions.
• Business Development: can identify potential business opportunities, propose strategies for growth, and take action without explicit instructions.
• Relationship Building: can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.
• Listening: can recognize underlying messages and non‑verbal cues in communication, responding appropriately to both explicit and implicit information.
• Problem‑Solving: can identify problems, propose solutions, and take action to resolve them without explicit instructions.
• Presenting: can prepare and deliver presentations, addressing key points and responding to questions with clarity.

Skill Level Requirements:

• Intermediate proficiency in applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently.
• Intermediate proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth.

Other Requirements:

• Completed Bachelor’s degree or relevant work experience required.
• 2–4 years of experience in an inside sales/outside sales role.
• Certification required within first 60 days of SHI employment.

SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and are dedicated to providing a fair and accessible recruitment process.