At a Glance
- Tasks: Join a dynamic team to configure and troubleshoot cutting-edge tech solutions.
- Company: SHI International Corp., a leading global IT solutions provider.
- Benefits: Enjoy health, wellness, and financial perks plus opportunities for professional growth.
- Other info: Flexible work environment with potential for career advancement.
- Why this job: Make a real impact in tech while working with a diverse and inclusive team.
- Qualifications: Experience in computer assembly and software configuration; strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
An Integration Engineer is an experienced/certified technician working within a large team to complete customer orders. This tech will work on various computer systems and technologies to perform configurations, integrations, system upgrades, hardware/software troubleshooting, and asset management. This position reports directly to the Integration Manager and is primarily responsible for advanced technical configurations and troubleshooting.
Role Description
- System Imaging (using SCCM, MDT, USB boot, PXE boot, etc.)
- Computer hardware installation/upgrades (including but not limited to memory, hard drives, and NICs)
- Software/OS configurations on various computer and mobile devices
- BIOS configurations and upgrades
- Constant use of AX (Microsoft Dynamics) for order tracking, check in/out, asset information recording, etc.
- Asset tagging and asset management with accurate data logging.
- Communicate and elevate with sales teams, customers, and the ICs team, and management on a regular basis regarding customer orders.
- Establish and maintain effective working relationships during the course of assignment to complete delivery.
- Explain and deliver technical information such as networking information, system errors, and OS configurations in a clear and concise fashion that is easily understood.
- Unpacking, packing, and kitting of hardware and components.
- May assist in creating build instructions for each customer/project.
- Independently acquire additional skills to maintain technical competencies.
- Ensure all client related information and documentation is handled in accordance to ISO 27001 requirements.
- Assist other departments as required by the management team.
Skill Level Requirements
- Ability to take initiative
- Ability to work efficiently and effectively to meet deadlines
- Proficient in Microsoft Office Word and Outlook
- Ability to explain technical information such as networking information, system errors, and OS configurations in layman’s terms
- Ability to read and interpret technical instructions/manuals, troubleshooting guides, and manufacturer specifications
- Ability to learn additional skills to maintain technical competencies
Other Requirements
- Proficient in Microsoft Office Excel
- Prior computer related experience
- MS Dynamics / AX knowledge
- 2 years disassembling and/or assembling computers and configuring Windows operating systems
- 4 x GCSEs
Certifications (preferred but not essential)
- Microsoft MCP
- CompTIA A+
- CISCO
- General Vendor certification
Unique Requirements
- Extended hours may be required to complete some special projects
- This position is expected to frequently bend, lift, walk and stand for extended periods of time
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
Integration Engineer - UK in Dodworth employer: SHI International Corp.
At SHI International Corp., we pride ourselves on being a leading global provider of IT solutions, where our employees are at the heart of our success. As an Integration Engineer in the UK, you will benefit from a culture that champions diversity and continuous professional growth, alongside comprehensive health and financial benefits. With world-class facilities and a commitment to employee development, SHI offers a dynamic work environment that empowers you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Integration Engineer - UK in Dodworth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SHI International Corp. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SHI International Corp. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SHI International Corp.!
✨Direct Apply to SHI International Corp.
Let's not forget to apply directly through the SHI International Corp. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Integration Engineer - UK in Dodworth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SHI International Corp..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SHI International Corp.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SHI International Corp.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
