At a Glance
- Tasks: Join a dynamic team to configure and troubleshoot cutting-edge tech systems.
- Company: SHI UK, a leading tech company committed to diversity and innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Great career growth potential in a supportive and inclusive environment.
- Why this job: Make a real impact by solving tech challenges and enhancing customer experiences.
- Qualifications: Experience in computer assembly and software configuration; strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An Integration Engineer is an experienced/certified technician working in a large team to complete customer orders. This tech will work on various computer systems and technologies to perform configurations, integrations, system upgrades, hardware/software troubleshooting, and asset management. This position reports directly to the Integration Manager and is primarily responsible for advanced technical configurations and troubleshooting.
Role Description
- System Imaging (using SCCM, MDT, USB boot, PXE boot, etc.)
- Computer hardware installation/upgrades (including but not limited to memory, hard drives, and NICs)
- Software/OS configurations on various computer and mobile devices
- BIOS configurations and upgrades
- Use of AX (Microsoft Dynamics) for order tracking, check in/out, asset information recording, etc.
- Asset tagging and asset management with accurate data logging.
- Communicate and escalate with sales teams, customers, ICs team, and management on a regular basis regarding customer orders
- Establish and maintain effective working relationships during the course of assignment to complete delivery
- Explain/deliver and communicate technical information such as networking information, system errors, and OS configurations in a clear and concise fashion that is easily understood.
- Unpacking, packing, and kitting of hardware and components
- Assist in creating build instructions for each customer/project as needed
- Build additional technical skills to maintain technical competencies independently
- Ensure client documentation compliance with ISO 27001 requirements
- Assist other departments as required by management team.
Skill Level Requirements
- Ability to take initiative
- Ability to work efficiently and effectively to meet deadlines
- Proficiency in Microsoft Office Word and Outlook
- Ability to explain technical information such as networking information, system errors, and OS configurations in layman’s terms
- Ability to read and interpret technical instructions, manuals, troubleshooting guides, and manufacturer specifications
- Ability to learn additional skills to maintain technical competencies
Other Requirements
- Proficiency in Microsoft Office Excel
- Prior computer-related experience
- MS Dynamics / AX knowledge
- 2 years disassembling and/or assembling computers and configuring Windows operating systems
- 4 GCSEs
- Certifications (preferred but not essential): Microsoft MCP, CompTIA A+, CISCO, General Vendor certification
Unique Requirements
- Extended hours may be required to complete some special projects
- This position is expected to frequently bend, lift, walk and stand for extended periods of time
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and are dedicated to providing a fair and accessible recruitment process.
Integration Engineer - UK in Barnsley employer: SHI International Corp.
SHI International Corp. is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a strong emphasis on work-life balance, making it an ideal place for those looking to grow their careers in a supportive environment. Join us to lead a talented team in shaping the future of networking solutions while enjoying the unique advantages of working in one of the world's most exciting cities.
