Manager - Global Sales

About SHI International Corp. Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16‑billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. The heartbeat of SHI is our employees – all 7,000 of them.

Job Summary: The Sales Manager manages all sales activities with a focus on meeting targets, building and leading a professional sales team, and executing strategies for growth. This role involves driving new business development, establishing strong partner relationships, and engaging internal resources to create brand awareness.

Role Description: Key responsibilities include:

• Managing all sales activities with a focus on meeting sales targets.
• Building a professional sales team (recruit, hire, and train new employees).
• Managing the team and overseeing performance, coaching, motivating, and mentoring.
• Executing sales motions, campaigns, and driving exponential growth.
• Driving sales strategy to develop new business with existing customers and acquire new customers.
• Driving partner field engagement by establishing and developing strong partner relationships.
• Engaging internal company resources into the sales process, such as marketing, to create brand awareness.
• Overseeing accurate pipeline management.
• Developing and delivering effective sales presentations to customers.
• Scheduling and attending customer appointments.

Behaviors and Competencies:

• Results Orientation – Can set strategic goals for the organization and lead multiple teams to achieve these goals, demonstrating a strong orientation towards results.
• Business Development – Can take ownership of significant business initiatives, collaborate with various stakeholders, and drive business results.
• Leadership – Can take ownership of complex team initiatives, collaborate with others in decision‑making processes, and drive team performance.
• Performance Management – Can manage team performance, align team goals with organizational objectives, and use performance metrics to drive results.
• Communication – Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
• Customer‑Centric Mindset – Can take ownership of customer‑centric initiatives, ensuring products and services align with customer needs; collaborates with cross‑functional teams to integrate feedback into product development.
• Analytical Thinking – Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
• Negotiation – Can take ownership of complex negotiations, collaborate with others, and drive consensus.
• Collaboration – Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.
• Adaptability – Can lead others through change, help teams adapt to new directions, and create a culture open to change.

Skill Level Requirements:

• Excellent time management, planning, and organizational skills.
• Expert ability to continuously learn and work independently to acquire job‑related knowledge and skills.
• Expert strong problem‑solving.
• Expert ability to motivate others.
• Expert excellent presentation skills.
• Expert ability to think ahead, plan long‑term decisions, and anticipate outcomes.
• Expert self‑motivated with ability to work with limited direction and oversight.
• Expert strong consultative sales skills.

Other Requirements:

• Completed Bachelor’s Degree or equivalent experience.
• 3+ years in an outside sales role supporting Enterprise.
• 3+ years of technology sales experience (Commercial).
• 1+ year of management experience preferred.
• Proven track record in attaining sales goals and quotas.
• Highly focused on customer solutions and satisfaction.
• Experience working with C‑Level executives.
• Proficiency in Microsoft Office applications: Outlook, Word, Excel & PowerPoint.

Equal Employment Opportunity: We are an equal opportunity employer. – M/F/Disability/Protected Veteran Status.

Compensation: The compensation for this position is dependent on job‑related knowledge, skills, experience, and market location, and therefore will vary from individual to individual.