At a Glance
- Tasks: Manage customer relationships and drive business growth through tailored solutions.
- Company: Join SHI International, a leading global IT solutions provider with a commitment to diversity.
- Benefits: Enjoy competitive salary, health benefits, and a focus on employee well-being.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by helping customers succeed and driving innovative technology solutions.
- Qualifications: Bachelor’s degree or relevant experience; sales and customer success experience preferred.
The predicted salary is between 40000 - 45000 £ per year.
Company Overview: Since 1989, SHI International Corp. has helped organizations change the world through technology. As a $16 billion global provider of IT solutions and services, we serve over 17,000 organizations worldwide. Our commitment to diversity as the largest minority‑ and woman‑owned enterprise in the U.S. and our focus on employee growth and well‑being differentiate us. We offer health, wellness, financial benefits, world‑class facilities and advanced technology.
Job Summary: As an Account Manager, you will play a key role in helping our customers succeed while driving business growth. This early‑career role provides ownership of client relationships, exposure to major initiatives, and the opportunity to impact customer outcomes and business performance.
Responsibilities:
- Take ownership of customer relationships, ensuring high engagement, satisfaction, and retention.
- Identify customer needs and help deliver tailored, practical solutions.
- Run business reviews and regular check‑ins to share insights and drive alignment.
- Work closely with internal teams to bring solutions and ideas forward.
- Support initiatives that improve delivery of technology and services.
- Keep CRM and customer data up to date to support account planning and growth.
- Act as a key connector between customers, sales teams, and internal stakeholders.
- Deliver a high standard of customer service, including quotes and renewals.
Qualifications and Requirements:
- Completed Bachelor’s Degree or relevant work experience.
- 2–4 years of experience in outside sales, inside sales management, or pre‑sales supporting large organizations.
- Ability to travel to SHI, partner, and customer events.
- Advanced sales EOM sales certification preferred (e.g., Microsoft, Dell, HP, Cisco, AWS, Lenovo).
- 2–4 years of experience in a Customer Success role preferred.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Experience with CRM software to manage and analyze customer interactions and data.
- Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements.
- Proficiency in overseeing and coordinating multiple related projects, ensuring alignment with organizational goals.
- Team selling experience and proficiency in selling information technology products and services on a global scale.
- Excellent communication, organization, planning, and digital acumen skills.
Compensation: The estimated annual pay range for this position is £40,000 – £45,000 base salary plus bonus. Compensation depends on job‑related knowledge, skills, experience, and market location.
Equal Employment Opportunity Statement: SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and are dedicated to providing a fair and accessible recruitment process.
Account Manager - Strategic employer: SHI Corporation UK Limited
At SHI International Corp., we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. Our commitment to diversity as a leading minority- and woman-owned enterprise, combined with competitive health and financial benefits, creates a supportive environment for our Account Managers to thrive. Located in the heart of the tech industry, this role provides unique opportunities to engage with major clients and drive impactful solutions, making every day rewarding and meaningful.
Contact Details:
SHI Corporation UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Strategic
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at SHI through LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research SHI’s values and recent projects. Think about how your skills can help drive customer success and business growth. We want to see you shine, so practice answering common questions and have some questions ready for them too!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight your past successes in sales or customer success roles. We love to see numbers and results, so don’t hold back on sharing how you’ve made an impact in previous positions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team. We can’t wait to see your application come through!
We think you need these skills to ace Account Manager - Strategic
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in customer success and sales, and show us how you can drive business growth and customer satisfaction.
Showcase Your Skills:We want to see your communication and organisational skills shine through. Use specific examples from your past experiences that demonstrate how you've successfully managed client relationships and delivered tailored solutions.
Be Authentic:Let your personality come through in your application. We value diversity and want to know what makes you unique. Share your passion for technology and how it aligns with our mission at SHI.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at SHI Corporation UK Limited
✨Know Your Customer
Before the interview, research SHI International Corp. and its customer base. Understand their key services and how they help organisations succeed through technology. This will show your genuine interest in the company and help you tailor your responses to align with their mission.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that demonstrate your ability to manage client relationships and drive business growth. Highlight any successful sales strategies you've implemented and how they led to customer satisfaction and retention.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to demonstrate how you would handle a customer situation. Practice common scenarios related to account management and customer success, focusing on your problem-solving skills and ability to deliver tailored solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to customer engagement and how they measure success in account management. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.
