ICT & Business Transformation Manager in Glasgow

ICT & Business Transformation Manager in Glasgow

Glasgow Full-Time 40500 - 49500 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead ICT services and drive digital transformation for a community-focused housing association.
  • Company: Shettleston Housing Association, a Scottish charity with a strong community impact.
  • Benefits: Generous holidays, Defined Contribution Pension Scheme, and opportunities for professional growth.
  • Other info: Join a diverse team committed to innovation and inclusivity.
  • Why this job: Make a real difference in the community while advancing your career in ICT and business transformation.
  • Qualifications: Experience in ICT management and a passion for customer-focused service.

The predicted salary is between 40500 - 49500 £ per year.

Shettleston is a community-based housing association and a Scottish Charity, which has played a major role in the regeneration of the local area for 50 years.

We are seeking an experienced and forward-thinking individual to lead a customer-focused ICT service and deliver digital solutions that improve productivity, strengthen organisational resilience and create lasting business value.

The ICT & Business Transformation Manager will work alongside the Director of Finance and Customer Services, and the wider Management Team to develop, deliver and review the ICT Strategy. You will play the lead role in driving our exciting programme of transformation through effective strategic and operational delivery, maintenance and development of ICT & Digital systems and services of Shettleston Housing Group.

The successful candidate will:

  • Lead, inspire and develop the ICT team to deliver an outstanding, customer-focused service.
  • Set the direction for ICT and business transformation—embedding best practice, improving performance and maximising value.
  • Get the best from ICT contracts, suppliers and procurement through confident negotiation and influence, and working with our strategic partners to enhance digital solutions across the Group.
  • Strengthen policies, procedures and controls to manage risk and safeguard our networked environment.
  • Share your expertise and grow digital capability across the Shettleston Housing Group maximising our transition to SaaS-based working, incorporating automation and AI capabilities to enhance workflows for our staff.

Lead and develop the ICT Team by coaching and developing the ICT Assistant and Communications Officer by example and by supporting learning/development opportunities.

We offer a great benefits package including generous holidays and a Defined Contribution Pension Scheme.

If you are ready to turn technology into real business impact, have the skills and experience required and are excited to lead our ICT service, we would love to hear from you. Please download the full application pack (No CVs accepted) from our website. Application forms should be emailed by Friday 30th October 2026 at 12 noon.

For telephone enquiries about this post, please contact.

Interviews will be held on: Monday 9th November 2026.

Shettleston Housing Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ICT & Business Transformation Manager in Glasgow employer: Shettleston Housing Association

Shettleston Housing Association is an exceptional employer that prioritises community impact and employee development. With a strong focus on fostering a collaborative work culture, we offer generous benefits, including a Defined Contribution Pension Scheme and ample holiday time, ensuring our team members feel valued and supported. Join us in driving meaningful change in the local area while advancing your career in a dynamic and inclusive environment.

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Contact Details:

Shettleston Housing Association Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ICT & Business Transformation Manager in Glasgow

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Shettleston Housing Association values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Shettleston Housing Association might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Shettleston Housing Association!

✨Direct Apply to Shettleston Housing Association

Let's not forget to apply directly through the Shettleston Housing Association website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace ICT & Business Transformation Manager in Glasgow

Leadership Skills
Customer Focus
ICT Strategy Development
Digital Solutions Implementation
Negotiation Skills
Supplier Management
Risk Management

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Shettleston Housing Association.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Shettleston Housing Association. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Shettleston Housing Association

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.