At a Glance
- Tasks: Support the Repairs Co-ordinator and deliver excellent customer service to residents.
- Company: Shettleston, a leading community-based housing association with a strong local impact.
- Benefits: Hybrid working, generous holidays, and up to 10% employer pension contribution.
- Other info: Join a supportive team dedicated to community regeneration.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Positive attitude and motivation to help others.
The predicted salary is between 20000 - 25000 £ per year.
Shettleston is a leading community-based housing association and a Scottish Charity, which has played a major role in the regeneration of the local area for nearly 50 years. Do you have a passion for making a difference to peoples’ lives and delivering excellent customer service? Do you want to work for an organisation that has been playing a major role in the regeneration of the local area?
We are currently recruiting for a positive, self-motivated Repairs Assistant to join our Property Service Team. The post holder will support the Repairs Co‑ordinator to ensure an efficient and effective service to the residents and factored commercial owners of properties within the Association’s area of operations. You will also provide a range of customer services and administrative duties primarily within the Property Services Team.
We offer a great benefits package including hybrid working, generous holidays and a Defined Contribution Pension Scheme up to 10% Employer Contribution. Applications are invited by the closing date of Friday 17th April 2026 at 5.00pm. Interviews will be held on Thursday 30th April 2026.
For telephone enquiries about this post, please contact Lynne Edwards, Repairs Co‑ordinator on 0141 763 0511.
Repairs Assistant in Glasgow employer: Shettleston Housing Association Ltd
Shettleston is an exceptional employer dedicated to making a positive impact in the community, offering a supportive work culture that values employee contributions and fosters personal growth. With a comprehensive benefits package including hybrid working options, generous holidays, and a robust pension scheme, employees are encouraged to thrive both professionally and personally while playing a vital role in the regeneration of the local area.
Contact Details:
Shettleston Housing Association Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Assistant in Glasgow
✨Tip Number 1
Get to know the company! Research Shettleston and its community impact. When you understand their mission, you can tailor your conversations during interviews to show how your values align with theirs.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and repairs. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've made a difference in previous roles. This will demonstrate your commitment to delivering excellent customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Repairs Assistant in Glasgow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how you connect with our mission of improving lives in the community.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the Repairs Assistant role. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Shettleston Housing Association Ltd
✨Know the Organisation
Before your interview, take some time to research Shettleston and its role in the community. Understanding their mission and values will help you align your answers with what they’re looking for, showing that you’re genuinely interested in making a difference.
✨Showcase Your Customer Service Skills
As a Repairs Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your commitment to delivering great service, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations related to repairs or customer interactions. Think of scenarios where you had to solve problems or manage difficult situations, and be ready to discuss your thought process and outcomes.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
